Best Rated Mobile Carriers in Canada
Navigating the Canadian telecommunication space can be challenging with over 25 cell phone service providers available. To simplify your search, See More...
Which mobile provider is ranked #1 in Canada?
Fizz is currently the highest-ranked provider with a PlanHub Score of 18.4, closely followed by Public Mobile with a score of 18.2.
Which providers have the highest user recommendation rates?
Fizz and Public Mobile are the most highly recommended carriers by their customers, with 83% and 85% of users recommending them, respectively.
Who has the best network coverage rating among the top providers?
Among the top-ranked major providers, Lum holds the highest network quality rating with a score of 5/5.
Which provider has the most user reviews?
Fizz is the most reviewed provider on the platform with 816 reviews, providing a large sample size for its 4.2/5 average rating.
Which providers offer the best billing experience?
Users rated both Lum and Petro-Canada as having the best billing satisfaction, with both providers achieving a high score of 5/5 in that category.
PlanHub Awards 2025 for the Mobile category highlighted a competitive landscape where distinct providers excelled in specific areas of user satisfaction and service delivery. Fizz emerged as a standout winner, dominating multiple categories including Best Digital Experience, Best Onboarding Experience, and Best Fair Billing, while also securing the prestigious User's Choice award. Videotron was recognized for its dedication to subscriber support, taking home the award for Best Customer Service, while Public Mobile was celebrated for its infrastructure, winning the title for Best Network. Together, these winners reflect a diverse range of strengths, from digital innovation and transparent billing to reliable connectivity and customer care.
What is PlanHub Score?
The PlanHub Score ensures a fair and accurate ranking of providers by balancing both the number of reviews and their quality. Without this adjustment, a provider with only a handful of positive reviews could unfairly appear at the top of the list. Our formula gives more weight to providers with consistent high ratings across a reasonable number of reviews, offering users a more reliable comparison when choosing a service.
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Click on the double arrow icon (↓↑) at the top of any column to filter the carrier’s list according to the given specification.
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Mobile provider
|
PlanHub Score
|
Review Average
|
Network
|
Bill
|
Digital experience
|
Onboarding experience
|
Customer Service
|
Recommended
|
|---|---|---|---|---|---|---|---|---|---|
| #1 |
Fizz
|
18.4
PlanHub Score
|
4.1/5
Review Average
|
4.2/5
Network
|
4.4/5
Bill
|
4.1/5
Digital experience
|
4.3/5
Onboarding experience
|
3.7/5
Customer Service
|
83%
Recommended
|
| #2 |
Public Mobile
|
18.1
PlanHub Score
|
4.1/5
Review Average
|
4.2/5
Network
|
4.3/5
Bill
|
4/5
Digital experience
|
4.2/5
Onboarding experience
|
3.7/5
Customer Service
|
85%
Recommended
|
| #3 |
Cogeco
|
17.5
PlanHub Score
|
3.9/5
Review Average
|
4.1/5
Network
|
3.7/5
Bill
|
3.9/5
Digital experience
|
4.1/5
Onboarding experience
|
4.1/5
Customer Service
|
41%
Recommended
|
| #4 |
Videotron
|
16.8
PlanHub Score
|
3.8/5
Review Average
|
4/5
Network
|
3.4/5
Bill
|
3.7/5
Digital experience
|
4/5
Onboarding experience
|
3.8/5
Customer Service
|
66%
Recommended
|
| #5 |
Telus
|
16.7
PlanHub Score
|
3.8/5
Review Average
|
3.9/5
Network
|
3.6/5
Bill
|
3.7/5
Digital experience
|
3.9/5
Onboarding experience
|
3.7/5
Customer Service
|
73%
Recommended
|
| #6 |
Lucky mobile
|
16.1
PlanHub Score
|
3.6/5
Review Average
|
3.7/5
Network
|
3.6/5
Bill
|
3.6/5
Digital experience
|
3.7/5
Onboarding experience
|
3.5/5
Customer Service
|
66%
Recommended
|
| #7 |
Chatr
|
15.7
PlanHub Score
|
3.5/5
Review Average
|
3.4/5
Network
|
3.8/5
Bill
|
3.3/5
Digital experience
|
3.7/5
Onboarding experience
|
3.4/5
Customer Service
|
59%
Recommended
|
| #8 |
Bell
|
14.8
PlanHub Score
|
3.3/5
Review Average
|
3.7/5
Network
|
3.1/5
Bill
|
3.4/5
Digital experience
|
3.5/5
Onboarding experience
|
3/5
Customer Service
|
49%
Recommended
|
| #9 |
Rogers
|
14.6
PlanHub Score
|
3.3/5
Review Average
|
3.6/5
Network
|
3.1/5
Bill
|
3.2/5
Digital experience
|
3.4/5
Onboarding experience
|
3.1/5
Customer Service
|
61%
Recommended
|
| #10 |
Koodo
|
14.4
PlanHub Score
|
3.2/5
Review Average
|
3.4/5
Network
|
3.3/5
Bill
|
3.1/5
Digital experience
|
3.3/5
Onboarding experience
|
2.9/5
Customer Service
|
55%
Recommended
|
| #11 |
Virgin
|
14.1
PlanHub Score
|
3.2/5
Review Average
|
3.3/5
Network
|
3.1/5
Bill
|
3.2/5
Digital experience
|
3.4/5
Onboarding experience
|
2.9/5
Customer Service
|
49%
Recommended
|
| #12 |
Fido
|
13.8
PlanHub Score
|
3.1/5
Review Average
|
3.4/5
Network
|
3/5
Bill
|
3/5
Digital experience
|
3.2/5
Onboarding experience
|
2.9/5
Customer Service
|
52%
Recommended
|
| #13 |
Freedom Mobile
|
13.4
PlanHub Score
|
3/5
Review Average
|
3/5
Network
|
3.2/5
Bill
|
2.9/5
Digital experience
|
3.1/5
Onboarding experience
|
2.9/5
Customer Service
|
53%
Recommended
|
| #14 |
PhoneBox
|
13.3
PlanHub Score
|
3.7/5
Review Average
|
3.7/5
Network
|
3.8/5
Bill
|
3.8/5
Digital experience
|
3.6/5
Onboarding experience
|
3.6/5
Customer Service
|
69%
Recommended
|
| #15 |
Sasktel
|
12.9
PlanHub Score
|
3.6/5
Review Average
|
3.5/5
Network
|
3.5/5
Bill
|
3.5/5
Digital experience
|
3.8/5
Onboarding experience
|
3.6/5
Customer Service
|
69%
Recommended
|
| #16 |
PC Mobile
|
12.3
PlanHub Score
|
2.8/5
Review Average
|
3/5
Network
|
2.6/5
Bill
|
2.6/5
Digital experience
|
2.9/5
Onboarding experience
|
2.6/5
Customer Service
|
46%
Recommended
|
| #17 |
Fonus
|
11.1
PlanHub Score
|
3.8/5
Review Average
|
3.7/5
Network
|
4.1/5
Bill
|
3.7/5
Digital experience
|
3.8/5
Onboarding experience
|
3.5/5
Customer Service
|
57%
Recommended
|
| #18 |
Eastlink
|
10.5
PlanHub Score
|
3.2/5
Review Average
|
3.4/5
Network
|
3.4/5
Bill
|
2.9/5
Digital experience
|
3.4/5
Onboarding experience
|
2.9/5
Customer Service
|
60%
Recommended
|
| #19 |
Tigiidoo
|
8.5
PlanHub Score
|
2.4/5
Review Average
|
3.5/5
Network
|
2.2/5
Bill
|
2.3/5
Digital experience
|
2.1/5
Onboarding experience
|
2/5
Customer Service
|
25%
Recommended
|
| #20 |
Petro-Canada
|
8.1
PlanHub Score
|
4.8/5
Review Average
|
4.5/5
Network
|
5/5
Bill
|
5/5
Digital experience
|
5/5
Onboarding experience
|
4.5/5
Customer Service
|
100%
Recommended
|
| #21 |
Shaw
|
8.1
PlanHub Score
|
3.4/5
Review Average
|
3.7/5
Network
|
3/5
Bill
|
3.5/5
Digital experience
|
3.7/5
Onboarding experience
|
3/5
Customer Service
|
75%
Recommended
|
| #22 |
No Name Mobile
|
7.6
PlanHub Score
|
3.6/5
Review Average
|
4/5
Network
|
3.6/5
Bill
|
3/5
Digital experience
|
3.6/5
Onboarding experience
|
4/5
Customer Service
|
67%
Recommended
|
| #23 |
7-Eleven Speakout
|
5.3
PlanHub Score
|
2.2/5
Review Average
|
3.2/5
Network
|
3/5
Bill
|
1.5/5
Digital experience
|
1.5/5
Onboarding experience
|
2/5
Customer Service
|
0%
Recommended
|
| #24 |
Lum
|
5
PlanHub Score
|
5/5
Review Average
|
5/5
Network
|
5/5
Bill
|
5/5
Digital experience
|
5/5
Onboarding experience
|
5/5
Customer Service
|
100%
Recommended
|
| #25 |
Sogetel
|
3.4
PlanHub Score
|
3.4/5
Review Average
|
4/5
Network
|
3/5
Bill
|
2/5
Digital experience
|
4/5
Onboarding experience
|
4/5
Customer Service
|
0%
Recommended
|