Loading
videotron

Videotron Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Videotron mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Videotron mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Videotron cell phone plan reviews.

Client's Ranking
3.4
Network
3.2
Onboarding experience
3.4
Bill
3.4
Customer Service
3.6
Digital experience
3.6

Videotron cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Videotron cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

Videotron Mobile Plans Review

Videotron phone plans are extremely popular. It doesn’t come as a surprise that their advanced services, mobile plans and offers are all highly praised and rated by their customers. Users seem to have had a fairly good onboarding and digital experience and credit the company’s problem-solving attitude. Here’s a quick glance at the Videotron mobile plans review for you to get a better idea of Videotron’s cell coverage, Videotron prepaid sim card, Videotron cell plans, services and operations.

Last 365 days average

5 reviews

3.4

All time average

145 reviews

3.6

Videotron https://www.planhub.ca/img/logo/videotron.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 145 3.6
Videotron
5
2024-04-09
excellent customer service

I have been with Videotron for almost 35 years and I am very satisfied with all my services, cellular TV internet and home phone no other provider can compete with the prices I have with Videotron, I recommend it and what's more the excellent service at the clientele

PlanHub
Videotron
4
2024-03-10
Very good service

My story My daughter is a flight attendant at Air Canada, and she travels a lot, so she gives a lot, and she received an email saying that these donations had reached the max and at that time she was in Lapaz in Mexico. her mother on wifi, so I called customer service and if I remember the name of the person I think it was Elona or Enola I think and the lady put me on hold and after three minutes More

PlanHub
Videotron
1
2024-02-25
Le vendeur a sonné à la porte… :(

Le vendeur m’a donné une offre et j’ai payé chère. Il m’a dit que l’offre serait avantageuse, mais j’ai cassé un contrat de presque 2 ans avec amende par croissance en lui et je suis entré un autre contrat chère. Je ne recommande pas Videotron.

PlanHub
Videotron
4
2023-12-27
Not 5 stars but still very good!

We have been very satisfied with Videotron mobile services at a very reasonable price for several years. We left Videotron in July 2023 for better prices and transparency from a competitor.

PlanHub
Videotron
2
2023-10-11
unnecessary step

After spending a few minutes with an agent to have my name added as an agent on Sunday, I call on Wednesday and am told that my name does not appear on the account and that I cannot interact with their agent until the other person on the account does not confirm to them that I am an agent. What incompetence!

PlanHub
Videotron
5
2023-07-03
Very good service

Impeccable customer service

PlanHub
Videotron
1
2023-03-11
department 0

Go to Videotron du St D'achats here. Ask for prices and packages and get me 2 post-its written with a big black marker. NO POLITES OR SERVICE. Imagine you if I had to go with VIDEOTRON!

PlanHub
Videotron
1
2023-03-09
Never do business with Videotron

They owe me 180$ since December 2022, now we're 9march 2022 and still they haven't payed me. Everytime i call them they tell they escalated the matter to the financial department and to wait. Evertime i call they put me on hold for more than 30 minutes just to come back with nothing we can do you have to wait. Videotron=thieves

PlanHub
Videotron
4
2022-11-03

null

PlanHub
Videotron
3
2022-10-13
"Beware Videotron's Surprise Fees"

I do not recommend Videotron at all, as you negociate a price with them and there will be always surprise fees, slight increase every few months later, so if you do not check your bill, the price keeps increasing. And every year you need to spend 1-1.5hr on phone with their customer service to try bring back fees to something similar to competitor.

PlanHub