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Videotron Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Videotron mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Videotron mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Videotron cell phone plan reviews.

Client's Ranking
2.5
Network
2.5
Onboarding experience
2.5
Bill
2.5
Customer Service
2.5
Digital experience
2.5

Videotron cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Videotron cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

Videotron Mobile Plans Review

Videotron phone plans are extremely popular. It doesn’t come as a surprise that their advanced services, mobile plans and offers are all highly praised and rated by their customers. Users seem to have had a fairly good onboarding and digital experience and credit the company’s problem-solving attitude. Here’s a quick glance at the Videotron mobile plans review for you to get a better idea of Videotron’s cell coverage, Videotron prepaid sim card, Videotron cell plans, services and operations.

Last 365 days average

4 reviews

2.5

All time average

138 reviews

3.6

Videotron https://www.planhub.ca/img/logo/videotron.png 405 Av. Ogilvy Suite: 101 Montréal QC H3N 1M3 +15149527325 free 4 2.5
Videotron
2.5
2023-03-11
department 0

Go to Videotron du St D'achats here. Ask for prices and packages and get me 2 post-its written with a big black marker. NO POLITES OR SERVICE. Imagine you if I had to go with VIDEOTRON!

PlanHub
Videotron
2.5
2023-03-09
Never do business with Videotron

They owe me 180$ since December 2022, now we're 9march 2022 and still they haven't payed me. Everytime i call them they tell they escalated the matter to the financial department and to wait. Evertime i call they put me on hold for more than 30 minutes just to come back with nothing we can do you have to wait. Videotron=thieves

PlanHub
Videotron
2.5
2022-10-13

I do not recommend Videotron at all, as you negociate a price with them and there will be always surprise fees, slight increase every few months later, so if you do not check your bill, the price keeps increasing. And every year you need to spend 1-1.5hr on phone with their customer service to try bring back fees to something similar to competitor.

PlanHub
Videotron
2.5
2022-04-25

Vidéotron provides excellent services, 9/10 experience!

PlanHub
Videotron
2.5
2021-06-21

I contacted their customer service on 16 June 2021, as I considered switching to a competing provider. After a min 40 min phone call, waiting many times for the rep to check with her supervisor what she could offer, I decided not to accept the offer received from the rep of Videotron. 2-3 days later I received a notice that I had received a package to be picked up at Staples. Surprise when opening More

PlanHub
Videotron
2.5
2021-02-27

The cost has increased up to 50$ at the end of the contract for cell phone

PlanHub
Videotron
2.5
2021-02-19

The ONE big negative about my telecom service provider is THE PRICE its way too much.

PlanHub
Videotron
2.5
2020-07-16

Always satisfied with the services offered, quick to help if there is a problem.

PlanHub
Videotron
2.5
2020-05-14

Videotron offers good customer service and technical support. Their billing is slightly complex, but we find our way around it. However to get a good price you have to negotiate at least once a year. On the contract, the expiry date of the discounts is indicated

PlanHub
Videotron
2.5
2020-05-10

Limited network availability in some remote regions unlike other competitors (Telus)

PlanHub