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Chatr Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Chatr mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Chatr mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Chatr cell phone plan reviews.

Client's Ranking
1.6
Network
2.0
Onboarding experience
1.7
Bill
1.9
Customer Service
1.3
Digital experience
1.6

Chatr cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Chatr cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

Chatr Mobile Canada Customer Review

Since its formation in 2010, Chatr Mobile Canada - a subsidiary of Rogers Communications, has been targeting a more generic audience. When it comes to mobile plans, Chatr mobile has been offering affordable services to all its users for years now. Today, they have expanded their network coverage which has resulted in enhanced brand visibility. Customers in general seem happy with their no credit check and no contract policy and the overall affordability of their mobile plans.

Last 365 days average

20 reviews

1.6

All time average

26 reviews

1.8

Chatr https://www.planhub.ca/img/logo/chatr.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 26 1.8
Chatr
1
2022-05-04
"Greed Over Customer Needs: Awful"

this is the worst network out there right now theeee worst they are just a greedy company that does nothing for its customers given their situation i added money to my account and still not able to use my phone when call they gaveme alot of bad attitude then when i said i need to speak to a super they said none is avble this rubs me wrong in so many ways i had to tell them to disconncet my services aftyer 10 yrs

PlanHub
Chatr
4
2020-07-08
"No Credit Checks, Quick Solution"

Overall it is a good solution if you don't want to sign any contract and you are looking for something quick, with no credit checks and stuff.
But it is somewhat cumbersome, as you need to make sure you have balance in your account. If you don't the line just drops. It happend several times while I was on call, although I hace my credit card on file and I have configured auto pay.

PlanHub
Chatr
3
2024-10-18
No customer service

I have just spent 1hr45 on the phone waiting for an agent, in the end I gave up as I started to believe that there are none, I was double charged and there seems that there is no way of getting my money back, I miss the days when companies actually cared about their customers

PlanHub
Chatr
2
2024-10-09
Awful

Bought a sim for my mother as she is new to Canada, worked for 1 day and then stopped and sim appear as not registered. Went to the counter where i bought the sim from and the agent decided to change the sim bit the system could not activate the new sim, he said we should wait 24hrs, we waited 24hrs, nothing happened. Called customer support nd waited for 2 hours, they said they need to escalate t More

PlanHub
Chatr
2
2024-10-08
update to "Useless"

They fixed the problem but I had to get CCTS involved before anyone would follow up on the issue until it was resolved but it still took over a month and countless hours spent on the phone or at the mobility shop that sold me the lines before CCTS got involved and finally got it fixed for me.

PlanHub
Chatr
1
2024-10-07
Worst service ever! And owned by Rogers

Activated a sim card on my phone. As my phone is a great phone. Rogers associate said Chatr was a great deal as it's cheaper and has good service. It worked for a day and then the phone said sim not registered. That was a Saturday. Called customer service. They're closed on weekends and so waited till Monday. I called and waited for over an hour and a half.So I got frustrated and went into where I More

PlanHub
Chatr
1
2024-10-04
Internet network

The chatr network is poor Where I live I have only one bar.. only to connect to Google Youtube does not open Facebook with difficulty Tiktok opens from 2am

PlanHub
Chatr
1
2024-09-27
Awful customer service, shame on you

Shame , shame, my text and phone did not work I call the customer service , after 2 and half hour on hold, they disconnect me .and said call back later . i can not believe it I am so angry . This is awful. Now phone does not work because of your shitty service

PlanHub
Chatr
2
2024-09-25
Worst possible telecom to deal with.

I'll just leave dodgy coverage aside. After you get a SIM card put in at a kiosk, you are on your own. There is no way to contact anyone about account details. On the customer website, 90% of the functions do not work, so you cannot manage your account like add services, change plansMore

PlanHub
Chatr
2
2024-09-24
Useless

They f'd up my wife's cell number (it wasn't ported in properly and isn't attached to an account), a phone number she has had for 30 years, and it's been almost a month of constant calling and getting the Mobile Shop to call on my behalf and no one at Chatr (Shitr) can fix it. Worse, I can't leave Shitr until they fix the problem More

PlanHub