Chatr Mobile Reviews

Chatr doesn't support hotspot. You might get it working but I can't on my iPhone. I called support and they said they don't support it. The coverage is also terrible. I was on Fido before which is also Rogers. I never had the low bar problem and slow internet there like I do here. Literally go with anyone else.

Customer service doesn't exist. No humans, only a robot that sends you useless links. It's impossible to find out your account number. When you have a problem, you have to go to a store. You call Rogers, the company that owns Chatr, and no help is available. You're on your own. You'll have to file a complaint with the CRTC.

The fact the you won't let people call a customer service number in. Order to speak with a real person and force th m to waste time talking to a useless robot is disgusting.The fact that all Canadian carriers offer absurdly expensive prices for their plans is even more disgusting. Like everything else in Canada you pay 10 for something that's worth 1. Shame on you I'm happy to go back to Italian c

I have been with Chatr since their beginning. With great service, connectivity and reliability, I have no reasons to leave.Thanks, Chatr.

I want to share my experience with chatr to warn others. I purchased an eSIM and paid $60, expecting basic mobile service. From day one, I could not access the internet—not even simple websites like Google. I followed all their setup instructions repeatedly, including: • Correct APN settings • Enabling VoLTE • Restarting my device • Testing the SIM in another phoneNothing worked. Despite multiple

It is impossible to speak to an actual agent anymore with this company , when I first signed up with them they were great . Now it's just a robot.

Tried to switch providers from Koodo to Chatr, I've been trying to set up my esim for 9 days. I thought it might just be taking a bit longer for my number to be ported out as it can take minutes to several days (previous time I did it, it took less than 10 minutes). At day 3, I drove to my nearest store (1 hour drive there and 1 hour drive back), they did some things on my phone and said it will b

Karim (Bayshore Mall) was very helpful and quick to activate my parent's sim card who are on holidays. Very friendly and highly recommended.

I've a plan with 50GB data which seems great. However, can only use 1 or 2 GB per month as data speeds are very slow to almost no data in areas like downtown Ottawa with a radius of about 5 km. Issue has been for about 1 year and doesn't seem to improve.Also, lately in last 3 weeks, placing calls in Ottawa downtown area takes a long time to get a ring tone. I need to hangup and redial sometimes to

I have been really well served with customer service with chatr