130 reviews
(3.7/5)
(3.7/5)
| Network (Stability, coverage, speed, dropped calls…) | |
| Bill (Transparency, clarity, aligned with contract…) | |
| Digital experience (Application and/or website are simple, clear, efficient and useful…) |
| Onboarding experience (Phone number port-in, activation, delivery, installation…) | |
| Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…) | |
| of people would recommend this brand |
Compare the best Videotron mobile plans in Canada
Videotron is a division of Quebecor. Since 2013, Videotron and Rogers are partner. It has others services such as : cable telephony & TV, internet access and video on demand. Operating on its own network in Quebec, Vidétron uses Rogers’ network in other provinces.
Compare the best Videotron mobile plans & promotions in Canada
Plan Retail | Unlimited Canada-Wide calling | 0 MB
Available only in :
Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon
Calling minutes
Unlimited Calls
Data
0
MB
$35
per month
Plan Retail | Unlimited Canada-Wide calling | 0 MB
Available only in :
Quebec
Calling minutes
Unlimited Calls
Data
0
MB
$35
per month
Basic Talk and Text Plan with device
Available only in :
Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon
Calling minutes
Unlimited Calls
Data
0
MB
$40
per month
Plan Retail | Unlimited Canada-Wide calling | 4 GB
Available only in :
Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon
Calling minutes
Unlimited Calls
Data
4
GB
$40
per month
Plan Retail | Unlimited Canada-Wide calling | 4 GB
Available only in :
Quebec
Calling minutes
Unlimited Calls
Data
4
GB
$40
per month
Basic Talk and Text Plan with device
Available only in :
Quebec
Calling minutes
Unlimited Calls
Data
0
MB
$40
per month
Basic 4 GB Mobile Plan with device
Available only in :
Quebec
Calling minutes
Unlimited Calls
Data
4
GB
$45
per month
Basic 4 GB Mobile Plan with device
Available only in :
Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon
Calling minutes
Unlimited Calls
Data
4
GB
$45
per month
Plan Retail | Unlimited Canada-Wide calling | 10 GB
Available only in :
Quebec
Calling minutes
Unlimited Calls
Data
10
GB
$50
per month
Plan Retail | Unlimited Canada-Wide calling | 10 GB
Available only in :
Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon
Calling minutes
Unlimited Calls
Data
10
GB
$50
per month
General information
About Videotron
Videotron is a division of Quebecor. Since 2013, Videotron and Rogers are partner. It has others services such as : cable telephony & TV, internet access and video on demand. Operating on its own network in Quebec, Vidétron uses Rogers’ network in other provinces.
Network coverage
The cost has increased up to 50$ at the end of the contract for cell phone
The ONE big negative about my telecom service provider is THE PRICE its way too much.
Always satisfied with the services offered, quick to help if there is a problem.
Videotron offers good customer service and technical support. Their billing is slightly complex, but we find our way around it. However to get a good price you have to negotiate at least once a year. On the contract, the expiry date of the discounts is indicated
Limited network availability in some remote regions unlike other competitors (Telus)
I am completely satisfied with Videotron's customer service, although the staff lost a bit of their friendliness. The service is quick and generally good
Best price
I don't have any issues, but it's important to watch out for changes in the price of plans and call if you don't want to pay too much. The customer service is good
Very good service, but slightly expensive.
Having 4 cellphones at the same address, I get the best price
The description of the offer I received in the first place was not respected, so I got a plan that was more expensive than what I had before. I didn't do a complaint because of the lack of time and patience.
Excellent customer service.
Over the last few years, the quality of the customer serviced has been going down. It's starting to look more and more like Bell. Long waiting times online, whereas before it was very fast. Bills often have errors, I had to call 8 times in 1 year because of billing errors.