Loading

Navigation

virgin

Virgin Plus

Founded in 2005, Virgin Mobile was established as a mobile virtual network. In 2009, it was acquired by Bell, and began offering internet and TV plans, as well as exclusive membership deals to its users. They rebranded as Virgin Plus in 2021 to represent the diverse number of services they offer aside from mobility plans. For years, Virgin Mobile Canada was known for its extensive number of partnerships and discounts, which allowed their users to feel as if they were part of an elite club. In addition to their connections with brands like H&M and Porter Airlines, Virgin also offers unique deals on their telecom services. To learn more about the newest Virgin Plus promotions, make sure to check out our website. Overall, Virgin Plus is a strong provider due to two aspects: Their usage of Bell’s expansive mobile network, and their number of exclusive brand deals and discounts.

Client's Ranking
3.4
Virgin Plus Mobile
3.5
Virgin Plus Internet
3.3

Virgin Plus

Virgin Mobile Plans

Virgin Plus offers a variety of plans, including prepaid, bring your own device, and brand new device plans. Currently, their device plans offer free shipping and a 15-day money back guarantee if purchased online. Sole Virgin Mobile plans range in price from $28 to $65 a month, and offer up to 15G of monthly data.


Plan Retail | 100 minutes Canada-Wide calling | 250 MB

250 MB
100 min
All provinces
Virgin Plus
$15
per month

Plan Retail | 0 minutes | 1 GB

1 GB
0 min
All provinces
Virgin Plus
$28
per month

Plan Retail | Unlimited Canada-Wide calling | 0 MB

0 MB
Unlimited Calls
All provinces
Virgin Plus
$30
per month

Plan Retail | Unlimited Canada-Wide calling | 3 GB

3 GB
Unlimited Calls
All provinces
Virgin Plus
$35
per month

Plan Sweet-pay | Unlimited Canada-Wide calling | 4 GB

4 GB
Unlimited Calls
Quebec
Virgin Plus
$41.25
per month

Plan Retail | Unlimited Canada-Wide calling | 6 GB

6 GB
Unlimited Calls
Quebec
Virgin Plus
$45
per month

Plan Retail | Unlimited Canada-Wide calling | 10 GB

10 GB
Unlimited Calls
All provinces
Virgin Plus
$50
per month

Plan Sweet-pay | Unlimited Canada-Wide calling | 8 GB

8 GB
Unlimited Calls
All provinces except Quebec
Virgin Plus
$52
per month

Plan Retail | Unlimited Canada-Wide calling | 10 GB

10 GB
Unlimited Calls
Manitoba, Saskatchewan
Virgin Plus
$55
per month

Plan Retail | Unlimited Canada-Wide calling | 15 GB

15 GB
Unlimited Calls
Quebec
Virgin Plus
$55
per month

Virgin Plus Internet

Virgin currently offers five internet plans, all of which include unlimited monthly usage. Their cheapest plan costs $30 per month and provides 10Mbps download speed, while their most expensive costs $50 per month for 100Mbps. For more information on Virgin Plus internet plans, please check the list above.


Internet 10

10 Mbps
Unlimited
$0 Upfront
$936 For 2 years
$39
per month

Internet 25

25 Mbps
Unlimited
$0 Upfront
$1080 For 2 years
$45
per month

Internet 50

50 Mbps
Unlimited
$0 Upfront
$1200 For 2 years
$50
per month

Internet 10

10 Mbps
Unlimited
$0 Upfront
$936 For 2 years
$39
per month

Internet 25

25 Mbps
Unlimited
$0 Upfront
$1080 For 2 years
$45
per month

Internet 15

15 Mbps
Unlimited
$0 Upfront
$1080 For 2 years
$45
per month

Internet 100

100 Mbps
Unlimited
$0 Upfront
$1320 For 2 years
$55
per month

Internet 100

100 Mbps
Unlimited
$0 Upfront
$1920 For 2 years
$80
per month

Internet 50

50 Mbps
Unlimited
$0 Upfront
$1200 For 2 years
$50
per month

Virgin Plus Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Virgin Plus customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Virgin Plus Reviews

3.4

268 reviews

Want to hear what people have to say about Virgin? We’ve got you covered. We gathered various Virgin Plus reviews and ratings from authentic customers. We hope you find this data useful!


Network
3.6
Onboarding experience
3.5
Bill
3.4
Customer Service
3.1
Digital experience
3.4

Virgin Plus https://www.planhub.ca/img/logo/virgin.png 62 3.5
Virgin Plus
2
2021-12-26

I bought IPhone 12 and $40 plan with $25 for device every month. One day later they reduced price $20 for device and new customers were enjoying. When I asked for price match they refused and said you can return everything and loose your number. I don’t want to use virgin anymore and will not recommend it to anyone.

PlanHub
Virgin Plus
1
2021-12-23

I have had the prepaid account. Virgin did notify me and then changed the service. I have no messaging or data.

PlanHub
Virgin Plus
1
2021-10-27

Worst customer service on the planet!!! Always overcharges on top of being overcharged and a fight to have them removed!!! On the hunt for a new provider....

PlanHub
Virgin Plus
1
2021-10-27

This is the most terrible cell phone provider I've ever experienced in my nearly 20 years of owning a mobile phone. They will constantly hang up on you, each representative will give you a different story, they don't follow through with their agreements, change them and then go by notes on a file instead of play back the recording they say they do at the beginning of each call. They over charge More

PlanHub
Show all 62 reviews
Virgin Plus https://www.planhub.ca/img/logo/virgin.png 206 3.3
Virgin Plus
1
2022-01-16

Virgin/Bell has been unable to install a working service for over two weeks.

PlanHub
Virgin Plus
3
2022-01-07

very slow and freeze most the time

PlanHub
Virgin Plus
3
2022-01-04

Very terrible customer service. Playing with customers. Using many lies to solve customers’ problems. Virgin is really playing with me. Not professional for problem solving. Terrible customer service, lies to calm down customers and never make it done. I probably call virgin 10 times in a few weeks for our internet issues, I talked to 10 different persons and always get a different answer to my problem. Very depressing …

PlanHub
Virgin Plus
3
2021-12-28

very slow freeze most the time

PlanHub
Show all 206 reviews

Virgin Plus Availability

Due to their relationship with Bell, Virgin Plus boasts impressive LTE mobile coverage of the entire country. To see more specifics about Virgin Plus’ availability, and see whether you’re covered by their mobile network, make sure to check out their interactive coverage map.

Frequently Asked Questions about Virgin Plus

Virgin’s mobile plans are favorable for students due to their affordable pricing and access to exclusive deals

Virgin Plus’ payment depends on the specific plan you end up purchasing. Their mobile plans range in price from $28 to $65 a month, while their internet ranges from $30 to $50 a month.

Virgin Plus offers various pricing options for all their services. Based on your budget and your usage/needs, you should be able to find a perfect plan for you.

Yes, Virgin offers nationwide coverage on Bell’s mobile network. To see more details on their availability, try interactive with their coverage map online.

Virgin Plus currently offers all the latest Apple and Android devices with varying prices. To see the full list of smartphones offered, we recommend browsing our Virgin Plus mobility page

Since it uses Bell’s network, Virgin Plus boasts one of the fastest performances in the country.

Virgin Mobile changed their name to Virgin Plus in the Summer of 2021. They decided that the word Mobile in their brand name felt limiting, as their company provides more services, offers and experiences than just mobile plans

Virgin Plus sells 72-hour and 30-day travel passes that allow you to use a certain amount of data without roaming charges. In addition, authorized users are allowed to add 100MB of data per day. This service is called the Travel Pass.

Yes, Virgin Plus offers plans for users who already own a landline phone. For more information on their offers you can visit their website.

Virgin Plus members have access to exclusive discounts and the possibility to go to events; VIP trips, movie premieres, etc.