EBOX Internet Plans: No Wrong Choices
All EBOX internet plans include unlimited data, with the option to receive no installation or rental fee. Their slowest plan provides 6Mbps download speed, while their fastest promises 60Mbps. Fortunately, all EBOX internet packages are very different from one another. This ensures that everyone can find something perfect for them, whether it be based on price, performance or type of internet.
EBOX Home Internet Plans: Coverage & Availability
As of August 2021, EBOX home internet plans are only available in Ontario. They are currently offered in almost every city in Ontario, with plans to expand to other provinces in the future.
EBOX Reviews: Overwhelmingly Positive
EBOX's customers rave about their services. EBOX reviews are incredibly positive in every aspect. Clients particularly enjoy the company's personalized customer experience, various promotions and speedy internet service. Overall, the positive ratings across the board are a great sign for aspiring EBOX customers.
Frequently dropping since the beginning of the pandemic.
BEWARE - EBOX seems to have gone into cash-grab mode: 1. all plans are now only available as `unlimited` (at a 15$+ premium over capped plans, which had very reasonable usage), 2. mandatory switch from Credit Card payments to pre-authorized debits in Jan-2022 (unless you waste everyone's time and call-in each CC payment). Most agents are knowledgeable only in the most basic/common of question More
Expensive and surprisingly bad customer service First, look at their prices and compare with Fizz. Ebox is about $10-$15 more for the same base plans. I called the Ebox support at two occasions, and talked with several of their technical support and also with 2nd level customer support representatives. The technical support are simply lying to you. First, they will not tell you that a speed of 1 More
Service is good although overpriced compared to competition. Customer service used to be good, but it just took me an hour to cancel the service. Ridiculous.
About EBOX internet
EBOX has a substantial network in Canada and supplies a large customer base nationwide. Soon, we will be publishing detailed information about the company's history.