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cogeco
113 reviews
(3.6/5)
Browse comments
Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
69% of people would recommend this brand

Network Coverage of Cogeco

Cogeco offers residential internet plans in the following cities: Gatineau , Windsor , Trois-Rivières , Oakville , Peterborough

Find the best & cheapest Cogeco home internet plans in Canada

Cogeco offers 36 Internet plans in Canada
They offer speeds from 60Mbps to 1000Mbps and prices from $60 to $89. They offer the following technologies: dsl-fttn, ftth

The categories

Unlimited

Download speed Monthly usage Upfront payment Monthly price For 2 years
UltraFibre 360 Unlimited
360 Mbps
DSL/FTTN
Download speed
Unlimited
Monthly usage
$0
Upfront payment
$75
Monthly price
$1800
For 2 years
View Offer
UltraFibre 360 Unlimited
360 Mbps
FTTH
Download speed
Unlimited
Monthly usage
$0
Upfront payment
$75
Monthly price
$1800
For 2 years
View Offer

Cheapest

Download speed Monthly usage Upfront payment Monthly price For 2 years
UltraFibre 120 Unlimited
120 Mbps
DSL/FTTN
Download speed
Unlimited
Monthly usage
$0
Upfront payment
$60
Monthly price
$1440
For 2 years
View Offer
UltraFibre 120 Unlimited
120 Mbps
FTTH
Download speed
Unlimited
Monthly usage
$0
Upfront payment
$60
Monthly price
$1440
For 2 years
View Offer

Fastest

Download speed Monthly usage Upfront payment Monthly price For 2 years
UltraFibre 1Gig Unlimited
1000 Mbps
FTTH
Download speed
Unlimited
Monthly usage
$0
Upfront payment
$75
Monthly price
$1800
For 2 years
View Offer
UltraFibre 1Gig Unlimited
1000 Mbps
DSL/FTTN
Download speed
Unlimited
Monthly usage
$0
Upfront payment
$75
Monthly price
$1800
For 2 years
View Offer

More about Cogeco

Cogeco
Date of fondation

1957

Network Coverage

Quebec and Ontario

Customer service
1 (855) 887-7774
Technical support
1 (855) 887-7774
Sales
1 (855) 887-7774

About

Ranked the 2nd most important network in Ontario and Quebec, Cogeco is the 8th largest cable distributor in North America. Founded in 1957, Cogeco provides Internet, TV and Home Phone services to customers using a powerful fiber hybrid network.

Internet

Cogeco offers unlimited Internet, download speeds of up to 1 Gbps,1 award-winning security services2 and next-generation equipment that gives you faster speeds and more reliable coverage in your home.

Telephone

Cogeco’s reliable Home Phone service, which includes unlimited local calling, affordable long distance rates and a full range of calling features. Plus, you can keep your current phone number.

TV

With Cogeco, you can create your own TV package by selecting up to 40 channels of your choice or explore one of their ready-to-watch packages. Plus, enjoy a 4K PVR with smart TV features, which bring you personalized recommendations based on the shows and movies you love.

IPTV

EPICO by Cogeco is a new entertainment service that will transform the way we watch TV. Powered by innovative Wi-Fi technology and packed with advanced features, EPICO allows you to customize your entertainment experience like never before. You can watch your favourite channels and on-demand content wherever and whenever—on your TV, computer, or mobile device—thanks to a dedicated website and app.3 Streaming platforms such as Netflix® are also integrated to offer you a complete and simplified watching experience, all from one interface.

Legal notes

For personal and residential purposes only. Visit cogeco.ca for details. Photos are for illustrative purposes only. A world of your very own® 1. Customers must meet the minimum system and equipment requirements to reach the advertised speeds. The UltraFibre 1Gig Unlimited package delivers up to 1 Gbps download speed to the home (broadband). Customers will obtain up to 1 Gbps of total download speed through the combination of multiple devices including at least one wired connection (Ethernet) combined with one or multiple wireless connection to Cogeco’s 1 Gig modem. Up to 940 Mbps download speed can be achieved when connecting to one personal Internet device with one wired connection (Ethernet). This package may include the rental of an Advanced AC Wi-Fi router, a Modem or Gateway and up to 2 AC Wi-Fi extenders at no additional charge. Each additional AC Wi-Fi extender is available at a regular price of $4.95/month. 2. In 2019, F-Secure Internet Security was the recipient of the award for “Best protection in the World” by AV-TEST, an independent corporation, within the general public category for their F-Secure Internet Security 2018 service. Cogeco Security and Cogeco Security GO services are powered by F-Secure Internet Security. Visit av-test.org for details. 3. Conditions apply. Visit cogeco.ca/your-epico for details. Available where technology permits. Specific hardware and/or software platforms may be required for certain services.
cogeco
113 reviews
(3.6/5)
Cogeco https://www.planhub.ca/img/logo/internet/cogeco.png 113 3.6
Cogeco
4
2021-04-11

literally every day we've had a problem with Cogeco's internet service. We work and have class online now, so this has been decidedly inconvenient. That we pay a monthly fee for intnet that literally bumps us off multiple times a week is stunning.
I understand that people complain about Bell as well, and certainly their service department has also been terrible. I will say that Cogeco has a great service department, but their internet is stunningly unreliable.

PlanHub
Cogeco
1
2021-04-06

Service absolutely terrible, last 3 times I called in last month for same issue I asked to cancel the service the guy got extremely rude with me. Definitely would not recommend this provider, we switched to Virgin following a recommendation, great service, great customer service!

PlanHub
Cogeco
1
2021-04-06

Trash.

PlanHub
Cogeco
2
2021-04-05

worst internet ever, it cant ever hold up it sucks

PlanHub
Cogeco
2
2021-03-23

Reason why I switched from bell was a promise of cheaper price. Unfortunately Cogeco has turned out to be way more expensive. Just for internet and home phone, which came with the promotion, and realistically have no use for the phone, seems to cost well over a 100 a month. And if you aren't up to date on a payment that they never send an actual bill for, instead an email that always gets lost in junk folder,they cut you off with no remorse to the fact that we are in a pandemic and not only is money tight but we are urged to stay home. And if you want to try to lower your bill somehow, current customers really have no options, whereas anew customer gets same as me for less than half of what I pay. If you owe them even one dollar, no changes can be made either. Ruthless and a rip-off. Yes customer service may be friendly but they are ripping you off at same time. Shame on Cogeco for not caring that people are struggling or not working full time and providing cut off service instead of understanding and relief.

PlanHub
Cogeco
2
2021-03-22

Internet is the worst just upgraded to the ultrafibre 1gbs and its garbage its the slowest internet I have had. it's not stable at all, drops out about 6 - 10 times a day definitely don't recommend Cogeco

PlanHub
Cogeco
2
2021-03-19

I've had cable internet with Cogeco for the past few months, only to find out that they're worst than Bell Canada!
There's a hardware problem (outside) that limits our speed to 15 Mbps. We had to downgrade our internet package because we were paying for a higher package, with faster speeds. They said they were going to send out a technician to fix the problem, but never did! On the plus side, we're starting to get used to slower internet speeds & a much lighter internet bill. I'm just surprised that they really don't need more money from customers.

PlanHub
Cogeco
2
2021-03-08

I'd rather swallow a bag of rotten nails than renew my contract with this behemoth of incompetence and greed.

PlanHub
Cogeco
4
2020-07-27

I have had a very good experience with moving from Bell to Cogeco. Every step from the quote for my TV and 360 Internet service was great. Karen on the phone was excellent in setting up my billing . I forgot the technician's name but the in home installation was professional and safe. My services are working as advertised and I am very pleased. I highly recommend Cogeco in Oakville/Burlington.

PlanHub
Cogeco
4
2020-06-21

Very good service in general, either on the phone at Customer Service, also very good service from the technician at home, very polite, kind and above all very patient!

PlanHub
Cogeco
5
2020-06-17

never any problems

PlanHub
Cogeco
5
2020-04-27

Way too expensive because they are mostly tje only ones in the area.

PlanHub
Cogeco
5
2020-04-06

Cogeco set up our internet after years of not having it in the area. They offered 50$ a month of 40/mbps for a year. 0$ Installation. Service never dropped. Might have to switch if the price goes up after the year.

PlanHub
Cogeco
3
2020-03-05

Prices really very high for the service we get

PlanHub
Cogeco
2
2020-03-03

always inflating invoices on the sly, incomprehensible invoices, awful customer service

PlanHub
Cogeco
5
2020-03-02

meilleur compagnie de cable

PlanHub
Cogeco
3
2020-03-02

the price is high, the service for a few years is less good, I had for several months problem of having a stable speed several readings of 0 speed 10, 5, when I pay for 40. now more stable but the high price!

PlanHub
Cogeco
3
2020-03-01

Low speed despite premium service

PlanHub
Cogeco
2
2020-03-01

Internet consumption doubled when I use their TIVO box compared to direct television when I contacted them they offered me unlimited internet? I refused and continued my analysis and they want to change my box. I refused I want to push further !!

PlanHub
Cogeco
4
2020-02-28

The speed not great because of the age of the computer

PlanHub