What to Know About Bell's Lightspeed Internet Plans
LightSpeed internet plans are available through fiber optics, which is significantly faster than cable or DSL. If you need a high-speed plan for intense gaming or a casual plan for surfing the web, you're sure to find a match for your needs with Bell Pure Fiber LightSpeed internet offers below.
Plan Dsl-fttn 50 Mbps Unlimited
Plan Dsl-fttn 25 Mbps Unlimited
Plan Ftth 50 Mbps Unlimited
Plan Dsl-fttn 15 Mbps Unlimited
Plan Ftth 150 Mbps Unlimited
Plan Dsl-fttn 10 Mbps Unlimited
Plan Dsl-fttn 5 Mbps Unlimited
Plan Ftth 500 Mbps Unlimited
Plan Dsl-fttn 100 Mbps Unlimited
Plan Ftth 1.5 Gbps Unlimited
Lightspeed Home Internet: Coverage & Availability
Bell home internet plans are available in many communities across Canada. If you want to know the availability according to your location, just click on your location to see the complete list and discover all the available offers.
Lightspeed Reviews
Fortunately, Lightspeed’s reviews remain very positive. Due to plenty of experience and dedication to customer support, customers all over Canada remain satisfied with Lightspeed internet.
Last 365 days average
3.4
All time average
3.2
hélene
montreal, quebec
My husband died. The invoice is in his name and I am unable to change the name on the invoice. However, the amount is automatically withdrawn from my account every month. what to do?
1 person found this useful
Melanie Forest-Thibault
sainte-anne-des-plaines, quebec
We signed a contract with Bell for internet + 2 cell phones. Everything seemed fine: delivery of the equipment scheduled for the next day between 8 a.m. and 5 p.m. by Purolator. Guess what? No one came. Not even a notice, nothing. We called back the next day... and then we learned that Bell made a mistake in our address. A letter. Just ONE letter. Result: Purolator can't deliver. OK, it happens, we're human... But this is where things get crazy. Bell tells us they have to CANCEL the entire order to remake another one with the correct address. Fine. But then they tell us that the offers in the contract signed yesterday (like $60/month for internet) are no longer valid... and that we'll now have to pay $120/month for the same
MoreFama
montreal, quebec
FRENCH (English will follow) Since December 21, Bell owes me a refund following the closure of my Internet account. It's now May 7, and I still haven't received anything. I've been calling them for nearly 5 months, and it's hell. Every time I call, it's a new version. The agents know nothing, constantly contradict themselves, and no serious follow-up is done. I was promised in black and white that the refund would be issued by May 5. It's now the 7th, still nothing, and now I'm being told they don't even know when I'll receive my money. But beyond the lies, it's the blatant disregard for customer service that is shocking. The agents are aggressive, speak badly, belittle customers, and give the impression that they are being bothered. No professionalism, no respect. I've rarely seen such contemptuous customer service. It's a disgrace. Bell is not a reliable provider. They collect quickly, but when it comes to paying back what's owed, there's no one there. Their commitments are worthless, their communication is disastrous, and their refund management is catastrophic. If you value your time, your money, and your sanity, avoid Bell. It's simply a dishonest, toxic, and arrogant company. ⸻ ENGLISH Bell – Lies, contempt, and a toxic customer experience. Avoid at all costs. Since December 21st, I've been waiting for a refund after closing my internet account with Bell. It's now May 7th, and I still haven't received a single cent. That's nearly 5 months of calling, waiting, and being lied to. Every time I call, it's a different story. The agents contradict each other, have no clue what's going on, and there's zero follow-up. I was told very clearly that I would receive my refund by May 5th at the latest. It's now May 7th, and not only is the refund still missing, they now claim they have no idea when I'll be paid. But what's even worse is the disrespect from their staff. The customer service agents are rude, dismissive, aggressive, an
MorePharaoh
cornwall, ontario
I have Bell for Just over a month, billed twice, and now the price is being raised form my ONE year contract to another price!!! Just go with someone else that lives up to what they say. Bell is just a bunch of liars.
How Bell Compares to your Actual Internet Connection?
You want to evaluate the speed of your internet connection and know what would be the ideal internet plan? Click on the Go button below and try our internet speed test! To learn more, visit the page dedicated to our speed test.
All about Internet LIGHTSPEED
With it's Internet at Lightspeed, Bell has a substantial network in Canada and supplies a large customer base nationwide. Soon, we will be publishing detailed information about the company's history.