Loading

Navigation

koodo

Koodo Canada

Koodo was introduced as a subsidiary of Telus in 2008. Due to Telus’ large presence, it allowed Koodo Canada to provide substantial mobile coverage and gain countrywide attention. Koodo clients do not need to sign a long-term contract, which further strengthens its reputation. Currently, Koodo Mobile offers a variety of device plans and bring your own phone plans at affordable rates. Some of Koodo’s most renowned features include their network coverage, their referral program, and Shock-Free Data. Features such as these make Koodo a worthy competitor in the industry. To learn more about Koodo deals, make sure to read up on our website regularly so you don’t miss out on exclusive offers and promotions. Overall, Koodo is an appealing brand to newer users who may feel overwhelmed by contracts, but still want exceptional mobile network quality.

Client's Ranking
2.4
Koodo Mobile
2.5

Koodo Mobile

Koodo Phone Plans

Koodo provides a number of personalized mobile plans for all major smartphone brands. If you don’t want a brand new device, you can always buy a new plan for an old device. Alternatively, Koodo offers plans for certified pre-owned devices. To learn more Koodo Phone Plans, please see the list below.


Plan 250 MB 100min NATIONAL

250 MB
100 min
All provinces
Koodo
$15
per month

Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited Calls
Quebec
Koodo
$26
per month

Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited Calls
All provinces except Quebec
Koodo
$33
per month

Plan 3 GB Unlimited calls NATIONAL

3 GB
Unlimited Calls
All provinces
Koodo
$35
per month

Plan 2 GB Unlimited calls NATIONAL

2 GB
Unlimited Calls
All provinces except Quebec
Koodo
$37.50
per month

Plan 7 GB Unlimited calls NATIONAL

7 GB
Unlimited Calls
Quebec
Koodo
$39
per month

Plan 9 GB Unlimited calls NATIONAL

9 GB
Unlimited Calls
Quebec
Koodo
$39
per month

Plan 12 GB Unlimited calls NATIONAL

12 GB
Unlimited Calls
Quebec
Koodo
$40
per month

Plan 4 GB Unlimited calls NATIONAL

4 GB
Unlimited Calls
All provinces except Quebec
Koodo
$41.25
per month

Plan 6 GB Unlimited calls NATIONAL

6 GB
Unlimited Calls
Manitoba, Saskatchewan
Koodo
$45
per month

Koodo Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Koodo customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Koodo Reviews

How do customers truly feel about Koodo? We’ve got you covered. We gathered various ratings and Koodo reviews from actual customers for your browsing pleasure.

Last 365 days average

6 reviews

2.4

All time average

90 reviews

3.2

By specification

Network
3.7
Onboarding experience
2.8
Bill
1.8
Customer Service
1.7
Digital experience
2.3
Koodo Mobile https://www.planhub.ca/img/logo/koodo.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 6 2.4
Koodo Mobile
1
2023-02-22

No customer service, unable to speak to a human. And if you think you offer good service, it's because you don't call your competitors. The only time I spoke with anyone was after I left koodo, then suddenly a human called me trying to convince me to stay for koodo...ridiculous.

PlanHub
Koodo Mobile
2
2022-10-20

Very difficult to navigate the site, many technical problems and lack of transparency. The customer service by phone is helpful but it is difficult to speak to a representative.

PlanHub
Koodo Mobile
3
2022-10-13

Koodo customer service is the worst, asked them to make a change in plan, remove my discount and are refusing to re add.

PlanHub
Koodo Mobile
2
2022-09-27

I was moved over to Koodo from Telus because I got a new phone and was not willing to pay the awfully high prices Telus now charges for their plans so I went with their lower priced option, Koodo. I have had so many problems with them. Getting ahold of a customer service agent is a nightmare, they really don't want to talk to you, they want you to talk to a robot and handle it yourself and they More

PlanHub

Koodo Availability

Koodo operates on Canada’s largest 4G LTE network. To compare, it offers roughly the same coverage as Bell. To further compare Koodo’s availability with other providers, feel free to look through their detailed coverage map on their website.


Frequently Asked Questions about Koodo

Yes, Koodo offers several bring your own phone plans.

All you need is an unlocked phone and enough funds to purchase whichever plan you want.

No. Koodo offers plans with contracts but they are not a necessity. Koodo will not conduct credit checks.

There is no fixed fee for signing up for Koodo, but their plans will charge you a monthly fee.

An unlimited talk/text plan with no data costs $30 a month. 3GB a month costs $40, 8GB costs $45 and 10GB costs $50. To look through all of Koodo’s mobile plans, feel free to browse their website.

You could sign up for Koodo online, or visit your local Koodo store/kiosk and talk to a sales representative.

Both. Koodo offers plans for brand new smartphones. Additionally, Koodo offers plans for certified pre-owned phones at a reduced price. These phones are authenticated by Koodo staff to ensure that they still function perfectly.

Everyone is eligible to join Koodo. As long as you want a device, plan, or other service from Koodo, they will serve you.

Koodo has plans for every budget. Mobile plans range from $15 to $55 and if you take a plan and a cell phone the monthly phone fee will be added to your bill.

Yes, it's very easy. Once you receive your new Koodo sim card, you can log into your online account and make the change. Your old line must still be activated.

Koodo mainly targets customers who already have a phone. Koodo offers phones, but only certified cell phones and quantities are limited.

Koodo has phones in all ranges from multiple brands. Some require a downpayment and the monthly cost ranges from $3 to $35.