Bell offers a vast number of mobile plans for individuals, families, new devices, or bring your own device. Bell mobility supplies Canada with the country’s largest mobile network. The bulk of Bell’s current mobile plans grant access to the company’s advanced 5G network, the newest generation of cellular network.
Plan 15 GB Unlimited calls NATIONAL
Bell’s fibre optic technology functions as the fastest kind of internet connection. Although fibre is a more expensive type of internet, the difference in quality is evident. Bell internet is renowned for its impressive speeds, and ability to host several devices with little to no interruption. Bell’s internet plans usually include a new router, unlimited monthly usage, and varying download and upload speeds depending on your personal needs.
Bell Customer Service
Internet Technical Service
To make things easier for you, we provided several ratings based on varying factors. Moreover, we included Bell reviews from real clients.
Last 365 days average
All time average
st. john's, newfoundland-labrador
NEVER go with Bell. Their credit limit program is an absolute mess, designed to claw every dollar it can from you. They'll have "app issues" take your payments multiple times, then They'll do nothing about it besides give you credit. I had an unauthorized $200 taken from me and they admitted to it being a mistake and they're doing nothing to help pay for their plain theft.
bell gives you a 30 day "buyers remorse" opt out when you get a phone from them on contract. so if you become dissatisfied with you phone or notice it has issues after the fact, you are screwed. when I got my phone, I was busy finishing a renovation at the time, so it was past the 30 days before I could really play with the pone and test it out. I noticed rather quickly that there was issues, b More
I had a minor divination in mobile internet this month. So this monsters just charged me more 40$!!! (The monthly plan is 44$)
Why? Because they can. I am going to leave this company for good.
Bell since my childhood has been and still is the worse company ever.
excessive price increase
i was charged for months for internet speed they could not supply,25 they dropped it down to 10 / 12 gbps ,had to keep after them for a refund on the months of overpayment,was not satisfied at the end,now the the lower speed is ,stopping starting,really annoying ,I live alone ,i use it for tv and laptop, the one thing i am happy about is 2 of the bell techs that help me out, derk
In terms of performance, Bell's service still seems to me to be the best. On the other hand, their rating is tarnished by a few problems, including short outages for no apparent reason, random restarts of the modem, correct customer service but which requires time and patience. In addition, their telephone service is clearly overpriced, the TV equipment is getting old and has not had a hardware update for 10 years. There is room for improvement.
Bell boasts extensive availability across Canada. Their 4G LTE networks cover the entire country. In addition, Bell is slowly introducing 5G towers in several provinces. Their internet coverage is also widely available, as they continue introducing Fibe internet to more locations. Overall, Bell’s Availability is impressive, but still growing.
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bell gives you a 30 day "buyers remorse" opt out when you get a phone from them on contract.
so if you become dissatisfied with you phone or notice it has issues after the fact, you are screwed. when I got my phone, I was busy finishing a renovation at the time, so it was past the 30 days before I could really play with the pone and test it out. I noticed rather quickly that there was issues, but being a tech savvy person, I tried to research the problems myself. no solutions.
so I went from a 5 year old Samsung note 9 to a brand new pixel 6.
apps I used for hours (infinity if I plugged it in) on the note9 wouldn't last an hour before shutting down. also some apps wont allow my to view them full screen when turned sideways, or enlarged through app options. so I have been very unhappy with the pixel 6.
after calling bell about my problems (about 2 months after getting phone) I am told that "buyers remorse" was my only option and I missed it. I asked if there was an upgrade option, whereas I pay a penalty, and get a pricier contract for a more expensive, better phone. I was told the only way to upgrade, was to buy out the phone entirely from my contract (about 750$) and then cash it in on a new phone (for about a 200$ credit [I wish I was joking but I am not]).
I then gave up, but decided to pursue the RMA option as reddit forums seemed to suggest that the phone might be a dud. Bell service told me that I would be able to take it to my nearest bell store, have all my info transferred to a temp phone, and Bell would return it/exchange it for a working phone. I went to my nearest bell store and they looked at me there like I was an alien. I went to the next bell store and after having to insist, since they were refusing my outright on the sales floor, I was hooked up with a tech (only after making a stink), and was told I could only get a cheap, crappy old loaner phone, that didn't have the capacity to transfer all my data over to it.
And of course all their customer service is English as a second language, south Asian people who read from a flow chart and can do NOTHING to help you out with any intelligent, holistic solutions.
so I essentially was left with no option, and I am now still in limbo.
TLDR: bell will offer ZERO help if you have an issue with the products they sell you. zero accountability.