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koodo

Koodo Canada

Koodo was introduced as a subsidiary of Telus in 2008. Due to Telus’ large presence, it allowed Koodo Canada to provide substantial mobile coverage and gain countrywide attention. Koodo clients do not need to sign a long-term contract, which further strengthens its reputation. Currently, Koodo Mobile offers a variety of device plans and bring your own phone plans at affordable rates. Some of Koodo’s most renowned features include their network coverage, their referral program, and Shock-Free Data. Features such as these make Koodo a worthy competitor in the industry. To learn more about Koodo deals, make sure to read up on our website regularly so you don’t miss out on exclusive offers and promotions. Overall, Koodo is an appealing brand to newer users who may feel overwhelmed by contracts, but still want exceptional mobile network quality.

Client's Ranking
2
Koodo Mobile
1.8
Koodo Internet
2.2

Koodo

Koodo Phone Plans

Koodo provides a number of personalized mobile plans for all major smartphone brands. If you don’t want a brand new device, you can always buy a new plan for an old device. Alternatively, Koodo offers plans for certified pre-owned devices. To learn more Koodo Phone Plans, please see the list below.


Plan 250 MB 100min NATIONAL

250 MB
100 min
All provinces
Koodo
$15
per month

Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
Quebec
Koodo
$25
per month

Plan 20 GB Unlimited calls NATIONAL

20 GB
Unlimited
Quebec
Koodo
$29
per month

Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
All provinces except Quebec
Koodo
$30
per month

Plan 20 GB Unlimited calls NATIONAL

20 GB
Unlimited
All provinces except Quebec
Koodo
$34
per month

Plan 50 GB Unlimited calls NATIONAL

50 GB
Unlimited
Quebec
Koodo
$34
per month

Plan 3 GB Unlimited calls NATIONAL

3 GB
Unlimited
All provinces
Koodo
$35
per month

Plan 40 GB Unlimited calls NATIONAL

40 GB
Unlimited
All provinces except Quebec
Koodo
$39
per month

Plan 50 GB Unlimited calls NATIONAL

50 GB
Unlimited
All provinces except Quebec
Koodo
$44
per month

Plan 50 GB Unlimited calls CANADA-US

50 GB
Unlimited
Quebec
Koodo
$45
per month

Koodo Internet

Discover and explore the different internet plans offered by Koodo Internet. If you don't know exactly what you need in terms of speed or technology, fill out our simple questionnaire. It will help you easily understand your needs, and allow us to offer you something that matches perfectly.


Unlimited Internet 60

Koodo
60 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Unlimited Internet 100

Koodo
100 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Unlimited Internet 75

Koodo
75 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Unlimited Internet 60

Koodo
60 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Unlimited Internet 100

Koodo
100 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Unlimited Internet 75

Koodo
75 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Unlimited Internet 1 Gigabit

Koodo
1000 Mbps
Unlimited
$0 Upfront
$2640 For 2 years
$110
per month

Unlimited Internet Gigabit

Koodo
940 Mbps
Unlimited
$0 Upfront
$2784 For 2 years
$116
per month

Unlimited Internet 500

Koodo
500 Mbps
Unlimited
$0 Upfront
$2400 For 2 years
$100
per month

Koodo Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Koodo customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Koodo Reviews

How do customers truly feel about Koodo? We’ve got you covered. We gathered various ratings and Koodo reviews from actual customers for your browsing pleasure.

Last 365 days average

61 reviews

2

All time average

163 reviews

2.6

By specification

Network
2.2
Onboarding experience
2.2
Bill
2.1
Customer Service
1.7
Digital experience
1.9
Koodo https://www.planhub.ca/img/logo/koodo.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 146 2.9
Koodo
1
2023-06-13
Typical Telus ripoff

Be careful about using this service - it is owned by Telus. I originally signed up because they claimed to have wider coverage in BC than Rogers. However their definition of "wider" means "roaming" which is VERY expensive. When I cancelled my account, they insisted on charging me for another 3 months - despite my not using their services. I dont know why that surprises me - It is Telus after all. Serves me right I suppose.

PlanHub

2 people found this useful

Koodo
1
2024-01-16
Horrible customer service in every sense

On the phone for over 90 minutes, bounced from dept to dept attempting to advocate for some empathy and understanding. Told that the previous departments should have addressed the concern. The client I work with has been in hospital for nearly a year, the bills racked up, warrantied phone was stolen but client couldn't report it stolen given their condition. Account cancelled by Koodo which adde More

PlanHub

1 person found this useful

Koodo
1
2024-06-08
This company has no emergency service

You have to wait for scheduled call for a day. There is no representative ho you can call or talk within the same day. When they call you eventually, there is noise on background and no answer on simple questions.

PlanHub
Koodo
1
2024-04-23
Data Roaming Nightmare in Europe

I’m visit Europe I turned off my data I didn’t use my phone when I came back. Canada Koodo charge me $118 dollar only 2 text message I’m reply lol
I have contract 2 years
never again

PlanHub
Koodo https://www.planhub.ca/img/logo/koodo.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 17 2.4
Koodo
1
2024-05-14
Booking service for Koodo internet impossible

Signing up, even install is a breeze.. But if you want to contact Koodo for assistance for repair…forget it. Don’t bother. Choose another carrier. My modem overheated and did not turn on after 3 months. I called Koodo support. Digital chat is bogus Numerous calls 2 hrs on hold .. received an appointment, but no one called or showed up to house. Very disappointed and frustrated. Koodo More

PlanHub
Koodo
2
2024-03-28
Get with the program

Although I was a Koodo customer for years service has been getting worse in the last couple of years. I try to get help which isn't easy but lately I've been have calls drop, crossed into the us and lost my network which never used to happen and data nearly non existent. Very poor only to find out instead of getting the 4g that was supposed to be they set me up with 3g at 4 g speed. NOT THE SAME! More

PlanHub
Koodo
1
2024-03-13
Following with my interest

Last update of the installation of our internet from 02/29/2024 we got in touch with koodo/telus to find out what was happening with our technician who still does not know how to present at the scheduled time they are not at the current we asked that he get in touch with him to find out where he was during his day impossible to communicate with him as he does not arrive for the x ith time at our i More

PlanHub
Koodo
1
2024-02-16
KOODO IS SO BAD..

Koodo is so bad… you don’t have even an app to customers can pay every month like other plans.. I chose this plan because it was cheaper than other plans when I bought a phone but this was my mistake.. I’m having a bad experience with this. It’s so complicated and take my time every when I enter the Koodo’s link to pay.. It is so bad and it makes me upset.. and I realized that something cheap is u More

PlanHub

Koodo Availability

Koodo operates on Canada’s largest 4G LTE network. To compare, it offers roughly the same coverage as Bell. To further compare Koodo’s availability with other providers, feel free to look through their detailed coverage map on their website.


Want to compare with another provider ?

With so many providers in Canada, it is always interesting to compare their prices and offers. By comparing, you could easily find something similar to your current plan at a lower price.



Frequently Asked Questions about Koodo

Yes, Koodo offers several bring your own phone plans.

All you need is an unlocked phone and enough funds to purchase whichever plan you want.

No. Koodo offers plans with contracts but they are not a necessity. Koodo will not conduct credit checks.

There is no fixed fee for signing up for Koodo, but their plans will charge you a monthly fee.

An unlimited talk/text plan with no data costs $30 a month. 3GB a month costs $40, 8GB costs $45 and 10GB costs $50. To look through all of Koodo’s mobile plans, feel free to browse their website.

You could sign up for Koodo online, or visit your local Koodo store/kiosk and talk to a sales representative.

Both. Koodo offers plans for brand new smartphones. Additionally, Koodo offers plans for certified pre-owned phones at a reduced price. These phones are authenticated by Koodo staff to ensure that they still function perfectly.

Everyone is eligible to join Koodo. As long as you want a device, plan, or other service from Koodo, they will serve you.

Koodo has plans for every budget. Mobile plans range from $15 to $55 and if you take a plan and a cell phone the monthly phone fee will be added to your bill.

Yes, it's very easy. Once you receive your new Koodo sim card, you can log into your online account and make the change. Your old line must still be activated.

Koodo mainly targets customers who already have a phone. Koodo offers phones, but only certified cell phones and quantities are limited.

Koodo has phones in all ranges from multiple brands. Some require a downpayment and the monthly cost ranges from $3 to $35.