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Videotron Canada

Since 1964, Videotron has provided numerous telecom services to its clients. Although it primarily serves Quebec, Videotron has extensive network coverage due to its partnerships. Videotron CA currently offers mobile, internet and TV plans. They recently announced Videotron Helix, which uses fibre optic technology to provide your home with high-powered WiFi, and TV service using the internet. Videotron offers numerous bundled deals, allowing its customers to save by purchasing several of their services at once. Currently, Videotron is offering free home phone service to users that purchase Helix internet and TV. To learn more about the newest Videotron promotions, read our website regularly to ensure you never miss a deal. Overall, Videotron is a strong service provider due to their generous bundle deals and extensive influence in Quebec.

Client's Ranking
3.5
Videotron Mobile
3.6
Videotron Internet
3.4

Videotron

Videotron Mobility

Videotron offers a wide range of mobile plans for both new and old devices. A simple nationwide unlimited talk and text plan is available for customers who don't need data. For more demanding plans, Videotron mobility offers plans with up to 25GB of monthly data. To read up on all their available mobile plans, make sure to look at their website.


Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$34
per month

Plan 9 GB Unlimited calls NATIONAL

9 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$39
per month

Plan 25 GB Unlimited calls NATIONAL

25 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$50
per month

Plan 45 GB Unlimited calls NATIONAL

45 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$60
per month

Plan 45 GB Unlimited calls CANADA-US

45 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$60
per month

Plan 60 GB Unlimited calls NATIONAL

60 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$65
per month

Plan 60 GB Unlimited calls CANADA-US

60 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$65
per month

Plan 25 GB Unlimited calls NATIONAL

25 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$70
per month

Plan 100 GB Unlimited calls NATIONAL

100 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$70
per month

Videotron Internet

All of Videotron’s internet plans include unlimited usage with varying download speeds. One of Videotron's offers includes unlimited high-speed internet with a 1 Giga download speed. If you’re interested in Videotron internet, try navigating through their plans and reading up on the various plans they offer.

 


Helix Internet 30

Videotron
30 Mbps
Unlimited
$0 Upfront
$1200 For 2 years
$50
per month

Helix Internet 60

Videotron
60 Mbps
Unlimited
$0 Upfront
$1320 For 2 years
$55
per month

Helix Internet 100

Videotron
100 Mbps
Unlimited
$0 Upfront
$1440 For 2 years
$60
per month

Helix Internet 30

Videotron
30 Mbps
Unlimited
$0 Upfront
$1200 For 2 years
$50
per month

Helix Internet 60

Videotron
60 Mbps
Unlimited
$0 Upfront
$1320 For 2 years
$55
per month

Helix Internet 100

Videotron
100 Mbps
Unlimited
$0 Upfront
$1440 For 2 years
$60
per month

Helix Internet GIGA

Videotron
940 Mbps
Unlimited
$0 Upfront
$1680 For 2 years
$70
per month

Helix Internet 400

Videotron
400 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Helix Internet 100

Videotron
100 Mbps
Unlimited
$0 Upfront
$1440 For 2 years
$60
per month

Videotron Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Videotron customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Technical Service

Business contact

Videotron Reviews

Choosing between providers can often feel exhausting. Fortunately, we collected several Videotron reviews and ratings given by real customers. We hope this helps lighten the load, even a little bit.

Last 365 days average

68 reviews

3.5

All time average

1513 reviews

3.6

By specification

Network
3.6
Onboarding experience
3.6
Bill
3.3
Customer Service
3.5
Digital experience
3.6
Videotron https://www.planhub.ca/img/logo/videotron.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 145 3.6
Videotron
5
2024-04-09
excellent customer service

I have been with Videotron for almost 35 years and I am very satisfied with all my services, cellular TV internet and home phone no other provider can compete with the prices I have with Videotron, I recommend it and what's more the excellent service at the clientele

PlanHub
Videotron
4
2024-03-10
Very good service

My story My daughter is a flight attendant at Air Canada, and she travels a lot, so she gives a lot, and she received an email saying that these donations had reached the max and at that time she was in Lapaz in Mexico. her mother on wifi, so I called customer service and if I remember the name of the person I think it was Elona or Enola I think and the lady put me on hold and after three minutes More

PlanHub
Videotron
1
2024-02-25
Le vendeur a sonné à la porte… :(

Le vendeur m’a donné une offre et j’ai payé chère. Il m’a dit que l’offre serait avantageuse, mais j’ai cassé un contrat de presque 2 ans avec amende par croissance en lui et je suis entré un autre contrat chère. Je ne recommande pas Videotron.

PlanHub
Videotron
4
2023-12-27
Not 5 stars but still very good!

We have been very satisfied with Videotron mobile services at a very reasonable price for several years. We left Videotron in July 2023 for better prices and transparency from a competitor.

PlanHub
Videotron https://www.planhub.ca/img/logo/videotron.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 1368 3.6
Videotron
1
2023-04-17
Avoid Working with Videotron

the worse customer service
the worse customer service, they give wrong information over the phone, and they send different billing to clients
after 4 months of waist of time over the phone,
all they do is to say we are sorry our staff gave you wrong information, and the client pay the bill
avoid this company services
no respect at all

PlanHub

3 people found this useful

Videotron
4
2023-02-22
Helix TV Shortcomings Exposed

Although the internet connection is good and the customer service excellent, the Helix TV system has shortcomings and connection problems.

PlanHub
Videotron
4
2024-05-31
Limited choices but great service

Good service. Poor options. Expensive

PlanHub
Videotron
2
2024-05-31
Bad service

It is getting worse years after years. When it's time to get a new customer, they are all "best service in the world" to plug you in. The day you receive your first bill, you are done...

You do not receive the bandwidth you are paying for, random disconnects during the week.

It's sad, very sad to see videotron going down that path.

PlanHub

Videotron Availability

Videotron mobile users experience Canada-wide LTE coverage. Additionally, they are in the midst of establishing 5G towers across urban Quebec. Their accessibility allows its users in Quebec to travel the country without worry. Want to learn more details about Videotron’s availability? Try punching your address into their coverage map.


Want to compare with another provider ?

With so many providers in Canada, it is always interesting to compare their prices and offers. By comparing, you could easily find something similar to your current plan at a lower price.



Frequently Asked Questions about Videotron

As of August 2021, Videotron does not offer a free trial of its services. We’ll update you as soon as anything changes!

Videotron offers its services throughout Quebec and parts of Eastern Ontario. However, its mobile networks span the entire country.

Videotron offers nationwide 4G LTE coverage. Feel free to refer to their coverage map to see if their mobile network is available to you.

Internet costs depend on your specific plan. Currently, Videotron offers three Helix internet plans, which cost $50, $60, $63, $73 or $75 a month for 30 Mbps, 60Mbps, 100Mbps, 400Mbps or 1 Giga download speed respectively.

Yes, Videotron provides mobile phone plans for brand new smartphones, as well as bring your own phone plans.

No, installation fees and equipment rental are not necessary but Videotron does offer them. Customers can choose between installing hardware on their own, or paying for a Videotron technician to do it.

No, Videotron offers no student or senior discounts as of August 2021. We’ll let you know if this changes as soon as we can!

Yes, Videotron offers many bundles with discounts. Try looking at their multi-product bundles, or their joint Helix TV and internet plans to start.