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Videotron CA

Since 1964, Videotron has provided numerous telecom services to its clients. Although it primarily serves Quebec, Videotron has extensive network coverage due to its partnerships. Videotron CA currently offers mobile, internet and TV plans. They recently announced Videotron Helix, which uses fibre optic technology to provide your home with high-powered WiFi, and TV service using the internet. Videotron offers numerous bundled deals, allowing its customers to save by purchasing several of their services at once. Currently, Videotron is offering free home phone service to users that purchase Helix internet and TV. To learn more about the newest Videotron promotions, read our website regularly to ensure you never miss a deal. Overall, Videotron is a strong service provider due to their generous bundle deals and extensive influence in Quebec.

Client's Ranking
2.9
Videotron Mobile
2.5
Videotron Internet
3.5

Videotron

Videotron Mobility

Videotron offers a wide range of mobile plans for both new and old devices. A simple nationwide unlimited talk and text plan is available for customers who don't need data. For more demanding plans, Videotron mobility offers plans with up to 25GB of monthly data. To read up on all their available mobile plans, make sure to look at their website.


Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited Calls
All provinces except Manitoba, Saskatchewan
Videotron
$32
per month

Plan 6 GB Unlimited calls NATIONAL

6 GB
Unlimited Calls
All provinces except Manitoba, Saskatchewan
Videotron
$45
per month

Plan 15 GB Unlimited calls NATIONAL

15 GB
Unlimited Calls
All provinces except Manitoba, Saskatchewan
Videotron
$55
per month

Plan 20 GB Unlimited calls NATIONAL

20 GB
Unlimited Calls
All provinces except Manitoba, Saskatchewan
Videotron
$65
per month

Plan 20 GB Unlimited calls CANADA-US

20 GB
Unlimited Calls
All provinces except Manitoba, Saskatchewan
Videotron
$75
per month

Plan 40 GB Unlimited calls NATIONAL

40 GB
Unlimited Calls
All provinces except Manitoba, Saskatchewan
Videotron
$75
per month

Plan 40 GB Unlimited calls CANADA-US

40 GB
Unlimited Calls
All provinces except Manitoba, Saskatchewan
Videotron
$85
per month

Plan 50 GB Unlimited calls NATIONAL

50 GB
Unlimited Calls
All provinces except Manitoba, Saskatchewan
Videotron
$90
per month

Plan 50 GB Unlimited calls CANADA-US

50 GB
Unlimited Calls
All provinces except Manitoba, Saskatchewan
Videotron
$100
per month

Videotron Internet

All of Videotron’s internet plans include unlimited usage with varying download speeds. One of Videotron's offers includes unlimited high-speed internet with a 400Mbps download speed. If you’re interested in Videotron internet, try navigating through their plans and reading up on the various plans they offer.


Helix Internet 30

Videotron
30 Mbps
Unlimited
$0 Upfront
$1272 For 2 years
$53
per month

Helix Internet 60

Videotron
60 Mbps
Unlimited
$0 Upfront
$1512 For 2 years
$63
per month

Helix Internet 100

Videotron
100 Mbps
Unlimited
$0 Upfront
$1632 For 2 years
$68
per month

Helix Internet 30

Videotron
30 Mbps
Unlimited
$0 Upfront
$1272 For 2 years
$53
per month

Helix Internet 60

Videotron
60 Mbps
Unlimited
$0 Upfront
$1512 For 2 years
$63
per month

Helix Internet 100

Videotron
100 Mbps
Unlimited
$0 Upfront
$1632 For 2 years
$68
per month

Helix Internet 400

Videotron
400 Mbps
Unlimited
$0 Upfront
$1752 For 2 years
$73
per month

Helix Internet 100

Videotron
100 Mbps
Unlimited
$0 Upfront
$1632 For 2 years
$68
per month

Helix Internet 60

Videotron
60 Mbps
Unlimited
$0 Upfront
$1512 For 2 years
$63
per month

Videotron Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Videotron customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Technical Service

Business contact

Videotron Reviews

Choosing between providers can often feel exhausting. Fortunately, we collected several Videotron reviews and ratings given by real customers. We hope this helps lighten the load, even a little bit.

Last 365 days average

150 reviews

2.9

All time average

1430 reviews

3.6

By specification

Network
3.2
Onboarding experience
3.1
Bill
2.8
Customer Service
3.0
Digital experience
3.0
Videotron https://www.planhub.ca/img/logo/videotron.png 405 Av. Ogilvy Suite: 101 Montréal QC H3N 1M3 +15149527325 free 4 2.5
Videotron
1
2023-03-11
department 0

Go to Videotron du St D'achats here. Ask for prices and packages and get me 2 post-its written with a big black marker. NO POLITES OR SERVICE. Imagine you if I had to go with VIDEOTRON!

PlanHub
Videotron
1
2023-03-09
Never do business with Videotron

They owe me 180$ since December 2022, now we're 9march 2022 and still they haven't payed me. Everytime i call them they tell they escalated the matter to the financial department and to wait. Evertime i call they put me on hold for more than 30 minutes just to come back with nothing we can do you have to wait. Videotron=thieves

PlanHub
Videotron
3
2022-10-13

I do not recommend Videotron at all, as you negociate a price with them and there will be always surprise fees, slight increase every few months later, so if you do not check your bill, the price keeps increasing. And every year you need to spend 1-1.5hr on phone with their customer service to try bring back fees to something similar to competitor.

PlanHub
Videotron
5
2022-04-25

Vidéotron provides excellent services, 9/10 experience!

PlanHub
Videotron https://www.planhub.ca/img/logo/videotron.png 405 Av. Ogilvy Suite: 101 Montréal QC H3N 1M3 +15149527325 $$ 146 3.4
Videotron
4
2023-02-22

Although the internet connection is good and the customer service excellent, the Helix TV system has shortcomings and connection problems.

PlanHub
Videotron
3
2023-02-21

Disappointing HELIX system and 2 separate bills for telephone and TV service

PlanHub
Videotron
5
2023-02-20

There is always a loss of some credit almost every two months and you have to call them and struggle to get it back to its original price.

PlanHub
Videotron
2
2023-01-18

Videotron have a good technical service but the customer service is rotten. We are not talking to employees from Quebec but to immigrants who have accents that are very hard to understand and do not respond to our requests. I've called three times and still don't know if the problem is solved???

PlanHub

Videotron Availability

Videotron mobile users experience Canada-wide LTE coverage. Additionally, they are in the midst of establishing 5G towers across urban Quebec. Their accessibility allows its users in Quebec to travel the country without worry. Want to learn more details about Videotron’s availability? Try punching your address into their coverage map.


Frequently Asked Questions about Videotron

As of August 2021, Videotron does not offer a free trial of its services. We’ll update you as soon as anything changes!

Videotron offers its services throughout Quebec and parts of Eastern Ontario. However, its mobile networks span the entire country.

Videotron offers nationwide 4G LTE coverage. Feel free to refer to their coverage map to see if their mobile network is available to you.

Internet costs depend on your specific plan. Currently, Videotron offers three Helix internet plans, which cost $48, $53, or $58 a month for 60Mbps, 100Mbps or 400Mbps download speed respectively.

Yes, Videotron provides mobile phone plans for brand new smartphones, as well as bring your own phone plans.

No, installation fees and equipment rental are not necessary but Videotron does offer them. Customers can choose between installing hardware on their own, or paying for a Videotron technician to do it.

No, Videotron offers no student or senior discounts as of August 2021. We’ll let you know if this changes as soon as we can!

Yes, Videotron offers many bundles with discounts. Try looking at their multi-product bundles, or their joint Helix TV and internet plans to start.