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Telus Canada

Since 1990, Telus has grown into one of Canada’s largest telecom companies. Today, Telus Canada provides millions of users with mobile plans, internet access and TV services. Telus mobility is revered for its extensive network coverage and wide array of phone plans. Their nationwide 5G network and selection of $0 upfront smartphones make Telus a strong provider. Further, they continuously offer enticing bundles and deals to their loyal customers. On our website, you’ll find all the current latest Telus promotions, consider adding it to your bookmarks so you can always stay in the loop. Overall, Telus is a giant in the telecom industry for good reason, their massive coverage and frequent promotions are highly appealing to both new and old customers.

Client's Ranking
3.6
Telus Mobile
3.9
Telus Internet
3.4

Telus

Telus Mobile

Telus offers several devices as well as bring your own phone plans. All Telus plans provide unlimited nationwide texting and calling. Additionally, Telus’ plans offer heavy data usage. From 30GB to 100GB, Telus mobile plans may be right for you if you need loads of data per month. To see all the details about Telus' phone plans, visit their website.


Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
All provinces
Telus
$30
per month

Plan 60 GB Unlimited calls NATIONAL

60 GB
Unlimited
Quebec
Telus
$50
per month

Plan 100 GB Unlimited calls NATIONAL

100 GB
Unlimited
Quebec
Telus
$55
per month

Plan 60 GB Unlimited calls NATIONAL

60 GB
Unlimited
All provinces
Telus
$60
per month

Plan 175 GB Unlimited calls CANADA-US

175 GB
Unlimited
Quebec
Telus
$60
per month

Plan 100 GB Unlimited calls NATIONAL

100 GB
Unlimited
Quebec
Telus
$65
per month

Plan 80 GB Unlimited calls NATIONAL

80 GB
Unlimited
All provinces except Quebec
Telus
$65
per month

Plan 60 GB Unlimited calls NATIONAL

60 GB
Unlimited
All provinces except Quebec
Telus
$75
per month

Plan 100 GB Unlimited calls NATIONAL

100 GB
Unlimited
All provinces except Quebec
Telus
$75
per month

Plan 250 GB Unlimited calls CANADA-US

250 GB
Unlimited
Quebec
Telus
$75
per month

Telus Internet

Telus provides home internet services for Quebec, Alberta, and British Columbia users. All of Telus' plans use fibre optic technology, the fastest kind on the market. Telus internet comes in three different packages, with the most popular one offering a download speed of 940Mbps. To learn about the rest of Telus internet packages, try browsing their website.


Plan Ftth 1.5 Gbps Unlimited

Telus
1500 Mbps
Unlimited
$0 Upfront
$2400 For 2 years
$100
per month

Telus Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Telus customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Telus Reviews

Due to its massive number of users, Telus has amassed countless reviews. Fortunately, we provided the most helpful Telus reviews and ratings from real users across the country.

Last 365 days average

132 reviews

3.6

All time average

368 reviews

3.5

By specification

Network
3.7
Onboarding experience
3.7
Bill
3.6
Customer Service
3.6
Digital experience
3.6
Telus https://www.planhub.ca/img/logo/telus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 139 3.8
Telus
1
2025-10-16
Shop elsewhere

Lure you in with falsely advertised rates. Have a 1000 excuses why you can't have the promo deals.Customer service is rude, if you can even get through. Expect 45 minutes or more on hold.Service is terrible, no help to fix the issue, just excuses for lack of towers.

PlanHub
Telus
1
2025-09-22
very bad customer service

bill over chargedwaiting on line for 35 min still not answeredkeeps listing to lousy musicwe paying for the service got 0 servicea don't need to talk to virtual assistance

PlanHub
Telus
3
2025-09-18
Management needs retraining in customer service

Ender a manager has the worst customer service skills ever. I was having issues with Telus and koodo around my phone not working properly and paying the bill online ( as their payment system keeps giving me error messages). Ender says " well you get what you pay for". He says " koodo is a value brand of Telus". I took the matter to the CCTS and Ender responds by saying that the CCTS can't make the

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PlanHub
Telus
1
2025-07-24
Please AVOID TELUS at all costs, here’s why.

Get comfortable because this is a long read. I’m absolutely lost for words, and have no idea what to do now. Open to recommendations, and I have contacted the CRTC.It all started five weeks ago when I contacted Telus to set up a new business mobility account. I spoke with sales agent Mark Kristofferson (Soho), who offered me a good deal and assured me I could open a new business account, get a new

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PlanHub
Telus https://www.planhub.ca/img/logo/telus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 229 3.2
Telus
2
2025-10-15
Non-professional

- Sell services that do not at all meet the needs of the customer (who knows nothing about it and trusts). Lamentable after-sales service

PlanHub
Telus
2
2025-09-21
Internet slowness: Pay for 940, get less than 100,

I have a Fiber Optics plan advertised at 940 Mbps.Ping8msJitter8msDownload9.0MbpsUpload97.7MbpsAgainTELUS MobilityCalgary, ABTELUS PureFibre205.206.101.239Ping8msJitter1msDownload91.0MbpsUpload140.5MbpsAgainTELUS MobilityCalgary, ABTELUS PureFibre205.206.101.239Ping8msJitter2msDownload58.3MbpsUpload154.3MbpsAgainTELUS MobilityCalgary, ABTELUS PureFibre205.206.101.239

PlanHub
Telus
2
2025-09-11
Service

Stay Away Worse Service Every!Impossible to get a hold of a REAL PERSON Ai SUCKS !!!!

PlanHub
Telus
1
2025-09-07
Avoid and WARNING on Cancellations

Corrupt company to be avoided. NOTE: if you are already with Telus, when you come to cancel ensure you have: 1) audio of the phone call with agent when you go through the canceling process; 2) video evidence of packing up their equipment for return; 3) Canada Post tracking number evidence of sent/receipt by company; 4) most critical is to ensure you are not on automatic payments BEFORE you cancel;

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PlanHub

Telus Availability

Telus boasts one of the country’s fastest, most accessible networks. Telus’ 4G LTE network reaches every province and territory, with 5G towers being set up in several areas. For a more specific idea of Telus’ availability, try using their interactive coverage map.


Want to compare with another provider ?

With so many providers in Canada, it is always interesting to compare their prices and offers. By comparing, you could easily find something similar to your current plan at a lower price.



Frequently Asked Questions about Telus

Yes, if your contract has ended and you no longer want to use Telus as your provider, you can take your device elsewhere.

Yes, Telus offers a talk and text only plan for only $30 a month.

Telus has one of the widest coverage ranges of all Canadian telecom companies. Its 4G LTE networks reach every province and territory, while their 5G networks are still in several provinces. To find out more, consider looking at their coverage map

Telus will add overage charges if you go over your monthly data plan. The amount of data you can use depends on your agreed plan.

No, you cannot use a Telus device for a free trial. You can either sign a contract with a new device, or purchase a monthly plan with your own device.

Telus can work in other countries depending on your travel coverage. Telus offers Easy Roam, Roaming Pass, or pay-per-use roaming depending on how much traveling you plan on doing. Read up on Telus’ website to learn more about how you will be charged while traveling.

Yes, Telus offers multiple prepaid plans that don’t require a contract or long term commitment.

This depends on what kind of plan you purchase. We recommend contacting Telus customer service and asking if your specific plan can be modified for the future.

The prices offered by Telus are quite varied and depend on what you are looking for. Mobile plans range from $40 to $180 and if you want a Telus cell phone you will have to add the monthly cost to your plan.

International calls are available with Telus, but you will have to pay a fee depending on the region you are calling. The charges range from $0.50 to $5.00 per minute.

No commitment plans cost between $15 and $100.

Telus offers mobile packages for the general public and for businesses. In addition, Telus offers TV, Internet and phone packages for homes. Finally Telus offers security services for smart homes.