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Chatr Canada

Launched in 2010, Chatr Canada is a Canadian mobile network operator owned by Rogers. Chatr is targeted at new mobile users who want a simplified experience when choosing a plan. Chatr advertises a straightforward experience, with no term contracts or credit checks. Their greatest strength is the lack of commitment, which is highly appealing to new users and travelers. You can quickly set up a Chatr wireless plan, all you need is a mobile device and you can place an order for a new Chatr SIM card. Their monthly, yearly and even daily plans all require flat rates, with no surprise overage fees at the end of the month. If you live in Quebec, there are several exclusive Chatr deals that you can access. Consider reading up on their exclusive promotions if you’re a Quebec resident looking to save some money. Overall, Chatr’s mobile plans may be great for you if you dislike the sentiment of commitment that comes with plans from other major mobile companies.

Client's Ranking
2.5
Chatr Mobile
2.6

Chatr

Chatr Mobile

Chatr offers a range of mobile plans depending on your personal usage. With a wide price range, everyone can find a plan within their budget. All their plans include unlimited Canada-wide talking and texting, as well as a designated amount of mobile data. Further, Chatr Mobile includes 500MB of extra data for users that sign up with Auto-pay.


Plan 500 MB Unlimited calls NATIONAL

500 MB
Unlimited
All provinces
Chatr
$19
per month

Plan 5 GB Unlimited calls NATIONAL

5 GB
Unlimited
Quebec
Chatr
$25
per month

Plan 3.5 GB Unlimited calls NATIONAL

3.50 GB
Unlimited
All provinces except Quebec
Chatr
$28
per month

Plan 15 GB Unlimited calls NATIONAL

15 GB
Unlimited
Quebec
Chatr
$30
per month

Plan 10 GB Unlimited calls NATIONAL

10 GB
Unlimited
All provinces except Quebec
Chatr
$34
per month

Plan 25 GB Unlimited calls NATIONAL

25 GB
Unlimited
Quebec
Chatr
$35
per month

Plan 60 GB Unlimited calls NATIONAL

60 GB
Unlimited
All provinces except Quebec
Chatr
$39
per month

Plan 45 GB Unlimited calls NATIONAL

45 GB
Unlimited
Quebec
Chatr
$40
per month

Plan 80 GB Unlimited calls NATIONAL

80 GB
Unlimited
Quebec
Chatr
$45
per month

Plan 80 GB Unlimited calls NATIONAL

80 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Chatr
$47
per month

Chatr Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Chatr customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Opening Hours

Monday-Friday: 9am-9pm, Saturday & Sunday: 9am-6pm

Chatr Reviews

To see how users feel about Chatr, we provided a list of ratings based on several important aspects. In addition, we included Chatr reviews from a variety of clients.

Last 365 days average

43 reviews

2.5

All time average

64 reviews

3.2

By specification

Network
2.7
Onboarding experience
2.8
Bill
2.8
Customer Service
2.3
Digital experience
2.4
Chatr https://www.planhub.ca/img/logo/chatr.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 61 2.4
Chatr
3
2025-08-23
No hotspot and terrible internet

Chatr doesn't support hotspot. You might get it working but I can't on my iPhone. I called support and they said they don't support it. The coverage is also terrible. I was on Fido before which is also Rogers. I never had the low bar problem and slow internet there like I do here. Literally go with anyone else.

PlanHub

1 person found this useful

Chatr
1
2025-08-21
Non-existent customer service

Customer service doesn't exist. No humans, only a robot that sends you useless links. It's impossible to find out your account number. When you have a problem, you have to go to a store. You call Rogers, the company that owns Chatr, and no help is available. You're on your own. You'll have to file a complaint with the CRTC.

PlanHub

1 person found this useful

Chatr
1
2025-07-31
Shame on you

The fact the you won't let people call a customer service number in. Order to speak with a real person and force th m to waste time talking to a useless robot is disgusting.The fact that all Canadian carriers offer absurdly expensive prices for their plans is even more disgusting. Like everything else in Canada you pay 10 for something that's worth 1. Shame on you I'm happy to go back to Italian c

More

PlanHub
Chatr
5
2025-06-24
My Fav.

I have been with Chatr since their beginning. With great service, connectivity and reliability, I have no reasons to leave.Thanks, Chatr.

PlanHub
Chatr https://www.planhub.ca/img/logo/chatr.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 3 4

Chatr Availability

Due to their connection to Rogers, Chatr’s availability provides wide coverage across the country. Their network’s range is one of their greatest strengths. It allows anyone within range of a Rogers tower to order a SIM card and begin a Chatr mobile plan right away.


Want to compare with another provider ?

With so many providers in Canada, it is always interesting to compare their prices and offers. By comparing, you could easily find something similar to your current plan at a lower price.



Frequently Asked Questions about Chatr

All unlocked devices that are compatible with Chatr’s cell phone towers will work with Chatr mobile.

Yes, you can bring your phone to any Chatr kiosk or store, a worker will provide you with a new SIM card.

Chatr offers its services in every province besides Newfoundland and Labrador, as well as the Territories

It depends on the kind of plan you purchase. All SIM cards cost $10 CAD. This flat rate in addition to your plan’s price is how much you must pay for your device to access Chatr’s network.

After inserting your new SIM card, it should only take a few minutes for your device to activate on the Chatr network.

CHATR is a virtual provider, so the company does not have any stores. Their products and services can be purchased from their partners locations or online. Virtual customer service is prioritized and calls to the help center cost $2.

CHATR is available in the following provinces: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Prince Edward Island and Nova Scotia.

CHATR does not offer its services in the province of Newfoundland and Labrador and all Canadian territories.

No, unfortunately international calls are only allowed with CHATR phones.