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Freedom Mobile CA

Freedom was introduced in 2009 as a subsidiary of Shaw. For over a decade, Freedom Mobile CA has provided Canadians with new phones and robust plans at an affordable price. All Freedom Mobile phones grant access to their rapid 4G LTE network. No matter what plan you purchase, all users are provided with LTE access, Voicemail+ and absolutely no data overages. To learn more about Freedom Mobile promotions, make sure to look through our page on limited special offers. Overall, Freedom provides affordable phone plans with loads of data. If you’re someone who uses up lots of data every month, a Freedom Mobile plan may be right for you.

Client's Ranking
2.5
Freedom Mobile Mobile
2.6

Freedom Mobile

Freedom Mobile Plans

Freedom Mobile Plans are offered under two categories: Freedom Plans and Big Gig Unlimited Plans. Freedom Plans are on the cheaper side, and provide unlimited texting with a small amount of data (250MB-10GB). Big Gig Unlimited Plans include unlimited talk and text with hefty amounts of data (10GB-40GB). Freedom offers new phone plans, as well as bring your own phone plans.


Plan 250 MB Unlimited calls NATIONAL

250 MB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Freedom Mobile
$19
per month

Plan 1 GB Unlimited calls NATIONAL

1 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Freedom Mobile
$24
per month

Plan 3 GB Unlimited calls NATIONAL

3 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Freedom Mobile
$29
per month

Plan 10 GB Unlimited calls NATIONAL

10 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Freedom Mobile
$34
per month

Plan 20 GB Unlimited calls NATIONAL

20 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Freedom Mobile
$34
per month

Plan 20 GB Unlimited calls NATIONAL

20 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Freedom Mobile
$39
per month

Plan 30 GB Unlimited calls NATIONAL

30 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Freedom Mobile
$40
per month

Plan 30 GB Unlimited calls NATIONAL

30 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Freedom Mobile
$45
per month

Plan 50 GB Unlimited calls CANADA-US

50 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Freedom Mobile
$45
per month

Plan 50 GB Unlimited calls CANADA-US

50 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Freedom Mobile
$50
per month

Freedom Mobile Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Freedom Mobile customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Opening Hours

Store Hours: 10am-5pm

Freedom Mobile Reviews

To make things simpler, we compiled a list of ratings based on different important factors. Furthermore, we gathered authentic Freedom Mobile Reviews from real customers.

Last 365 days average

9 reviews

2.5

All time average

37 reviews

2.4

By specification

Network
2.7
Onboarding experience
2.8
Bill
2.6
Customer Service
2.4
Digital experience
2.6
Freedom Mobile https://www.planhub.ca/img/logo/freedom-mobile.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 37 2.4
Freedom Mobile
5
2020-02-27
"4+ Years with Freedom: $25 Off!"

Freedom mobile customer of 4+ years, excellent service.
Sign up below for $25 off
https://refer.freedommobile.ca/1snJADm

PlanHub

1 person found this useful

Freedom Mobile
1
2023-06-17
Worst experience ever

First off, the kiosk guy who signed me up made an error on autopay amount. Second off, “top up” in the account can not be refunded or transfer. I had $60 remaining in my account and they will not refund me. Pretty much just stole $60 from me. They would not Let me transfer it to a friend. I was talking to their support staff for over 2 hours and had to talk to three different people. What a joke. More

PlanHub
Freedom Mobile
1
2023-06-03
Pathetic Service, stay away, save your money

I am having trouble connecting to data on Freedom prepaid $35 Nationwide plan since I got activated on May 30. I contacted Freedom support multiple times but they have not been able to resolve it. They advised to go to warranty center to replace physical SIM with a new one. When I went there I was told that best is to change to eSIM so I can avoid any issue related to physical hardware SIM. I did More

PlanHub
Freedom Mobile
2
2023-01-31
Ten Years with Freedom Mobile

I was a loyal customer with Freedom Mobile for nearly 10 years (back when it was still wind mobile!) I finally decided to cancel my account in November 2022 as I am travelling abroad in Europe, and have no use for a Canadian mobile service. I sent a request to cancel my account as of December 1st, 2023, and had believed it was completed. From December 1st, onwards I had not used my Freedom mobi More

PlanHub

Freedom Mobile Availability

Freedom Mobile’s 4G LTE coverage spans the majority of Canada. Due to their relationship with Shaw, users’ devices will connect to their partner network when traveling outside the country. To see all the details of Freedom Mobile’s availability, check out their interactive coverage map


Frequently Asked Questions about Freedom Mobile

The cost depends on what kind of phone and accompanying plan you’re interested in. For new devices, Freedom offers 24-month contracts or monthly rates. For more details, look through their page on device plans.

The cost depends on what kind of plan you are in search of. Freedom’s bring your own phone plans cost between $35 and $115 per month depending on how much data you want.

Freedom Mobile states that they will never charge overaging fees to your account.

You can sign up for Freedom Mobile on their website, or by visiting a local store location/kiosk and talking to a sales representative.

Freedom Mobile’s major benefits are its massive data plans and partner networks in the United States.

Freedom Mobile is available to the majority of urban Canada. Use Freedom’s interactive coverage map to see whether their services are available in your area.

Freedom offers two kinds of plans: Freedom Plans and Big Gig Unlimited Plans. Browse their website to figure out which kind of plan is right for you.

Contracts are available but not necessary for Freedom Mobile. You may sign a 24-month contract to save money on a new device, but you are not obliged to.

Yes, Freedom Mobile users will automatically connect to Freedom’s partner networks in the United States.

Freedom Mobile offers all the latest smartphones. For the specifics, look through their list of devices on their website.

No, the largest data plan Freedom Mobile offers is 40GB a month. However, all their Big Gig Unlimited Plans offer unlimited nationwide texting and calling.

The cost depends on what kind of plan you end up purchasing. If you want a smaller plan, their plans can be as cheap as $30 a month. If you want heaps of data, it will cost you closer to $100 a month. Feel free to read up on Freedom Mobile’s prices on their website.