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Fido CA

Since 1996, Fido CA has operated as a mobile and internet provider as a subsidiary of Rogers. In only a couple of decades, Fido has grown exponentially, and is currently one of Canada’s most popular mobile networks. Due to their relationship with Rogers, Fido plans offer country-wide coverage for both mobile and internet services. Fido distinguishes themselves by granting exclusive perks that make their customers’ lives easier. One notable specialty is their Extra Hours of Data, which lets users use unlimited data for one hour, on five separate occasions a month. You can use our website to find the latest Fido promotions, make sure to bookmark it so stay up to date with the latest offers. Overall, Fido attempts to provide strong technology with an exceptional customer service experience.

Client's Ranking
2.8
Fido Mobile
3.5
Fido Internet
2.1

Fido

Fido Phones

Fido offers a range of cell phone plans, as well as bring your own phone plans. If you’re already a member, many Fido phones can be purchased for as low as $0. Relatively new phones like the iPhone XR can be purchased for nothing, as long as you commit to a 24-month plan.


Plan 250 MB 100min NATIONAL

250 MB
100 min
All provinces
Fido
$15
per month

Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
All provinces
Fido
$25
per month

Plan 3 GB Unlimited calls NATIONAL

3 GB
Unlimited
All provinces
Fido
$35
per month

Plan 20 GB Unlimited calls NATIONAL

20 GB
Unlimited
Quebec
Fido
$35
per month

Plan 2 GB Unlimited calls NATIONAL

2 GB
Unlimited
All provinces
Fido
$37.50
per month

Plan 20 GB Unlimited calls NATIONAL

20 GB
Unlimited
All provinces except Quebec
Fido
$40
per month

Plan 50 GB Unlimited calls NATIONAL

50 GB
Unlimited
All provinces
Fido
$45
per month

Plan 20 GB Unlimited calls NATIONAL

20 GB
Unlimited
Quebec
Fido
$45
per month

Plan 70 GB Unlimited calls NATIONAL

70 GB
Unlimited
All provinces
Fido
$50
per month

Plan 110 GB Unlimited calls NATIONAL

110 GB
Unlimited
Quebec
Fido
$55
per month

Fido Internet

Recently, Fido introduced an array of internet plans. Once again, their connection to Rogers allows them to provide rapid internet services across Canada. Fido internet currently offers unlimited, high-speed packages for its customers. Fortunately, not all their plans are unlimited, which guarantees something for everyone.


Fido Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Fido customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Fido Reviews

To see things from an insider perspective, we compiled Fido reviews from real clients. We hope these ratings and experiences are helpful for you!

Last 365 days average

86 reviews

2.8

All time average

267 reviews

3.3

By specification

Network
3.2
Onboarding experience
2.8
Bill
2.6
Customer Service
2.8
Digital experience
2.7
Fido https://www.planhub.ca/img/logo/fido.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 206 3
Fido
1
2025-08-08
Garbage customer service

They send email on when money comes out but they take it out before the date they email u when it says on the date but took out 6 days before it supposed to come out and try to say u have until that date but bill from email states on this date not by this date can't talk to anyone that speaks inglish horrible

PlanHub
Fido
2
2025-07-26
Customer Service 0

New call system. You have to make an appointment to speak to an agent, I find that ridiculous. But still, I made the appointment to discuss the $5 increase in my plan. I've been with Fido for 17 years. The agent told me I'm transferring you to the credit department. An agent who I think just woke up who is talking More

PlanHub
Fido
3
2025-07-17
Customer retention is completely zero

I have been a Fido customer for 10 years. Comparing my current bill, given the $4/month rate increase, I looked at the exclusive offers with more data, which ultimately cost more. A new customer is offered plans for $20 less, for a reasonable amount of data More

PlanHub
Fido
2
2025-07-12
Very Bad Experience

1. My replacement order sent to wrong address2. Wrong replacement phone sent. I was never told that iPhone 14 Plus sent in place of iPhone 14.3. $0 monthly phone bill changed to $26 monthly bill because wrong replacement sent. Later, a different Customer rep said, I made a mistake while placing the online order on June 10th, in reality it was customer rep’s mistake who sent the wrong replacement More

PlanHub
Fido https://www.planhub.ca/img/logo/fido.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 61 3.7
Fido
1
2024-12-02
Complain about your West Vancouver store

I am writing to express my frustration with the service my husband and I received while attempting to switch from Rogers to Fido. We visited the Fido store in West Vancouver to transfer both our accounts, but despite multiple attempts, your team was unable to add my husband's line. At one point, his phone was mistakenly switched to my account, causing further complications.Over three days, we More

PlanHub
Fido
2
2024-11-08
Unreliable Offers, No Accountability

They do not honor any offers even if their system is at fault.

PlanHub
Fido
5
2024-07-31
Kyle & Fido Team!

Kyle and the Fido Team were very helpful in assisting me with my bill today. Making arrangements. Payment plan and so on. A very helpful and patient group of people doing their best to assist all callers

Much Appreciated & Enjoy the rest of your Summer!

JJ

PlanHub
Fido
2
2024-04-04
Customer loyalty means nothing to Fido

I have been a Fido customer for approximately 20 years. I upgraded my phone and plan the other day and received confirmation emails for both. I then received an email several hours later saying my plan had been changed back to the plan I had been using previously. I checked my account and saw that it was suspended. After 4 hours on the phone with customer service, I was finally informed that More

PlanHub

Fido Availability

Fido provides coverage to 97% of Canadians. In addition to their country-wide coverage, Fido availability is made simpler with their extended coverage, which reaches more rural locations.


Want to compare with another provider ?

With so many providers in Canada, it is always interesting to compare their prices and offers. By comparing, you could easily find something similar to your current plan at a lower price.



Frequently Asked Questions about Fido

Fido offers dozens of phones from major brands like iPhone, Samsung, Google and more.

Fido’s most notable features are the My Fido app, as well as the five hours of extra monthly data.

Fido pauses your data once you’ve reached your limit to prevent overage fees from occurring.

Visit Fido’s website to purchase online, or walk into your closest Fido store/kiosk and talk to a representative.

Fido’s internet packages range in price, from around $45-$75 per month.

Go to your nearest Fido store/kiosk with your device and talk to a representative. They will provide you with all the necessary information, payment details, and Fido SIM card.

Fido offers a range of monthly mobile plans. Their cheapest one provides 250MB of data, unlimited country-wide texting, and 100 calling minutes for $15. Their most expensive plan provides 15G of data, with unlimited talking and texting for $65 a month

Yes, Fido offers prepaid plans. For more information on their offers please visit their website.

Fido has exclusive offers for its customers. When you become a customer you will receive weekly discounts and free items; discounts on gas, free coffee, etc. In addition, by inviting a friend to join you will receive both 1 month of discounts.

Fido offers phones and tablets from many well-known brands. These brands include Samsung, Apple, Huawei, Google, etc.

Fido’s network covers the entire country with access to 4G LTE technology.

Yes, Fido almost always has promotions that can be found on their website. They also have discounts on certain cell phones and tablets.