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Fido CA

Since 1996, Fido CA has operated as a mobile and internet provider as a subsidiary of Rogers. In only a couple of decades, Fido has grown exponentially, and is currently one of Canada’s most popular mobile networks. Due to their relationship with Rogers, Fido plans offer country-wide coverage for both mobile and internet services. Fido distinguishes themselves by granting exclusive perks that make their customers’ lives easier. One notable specialty is their Extra Hours of Data, which lets users use unlimited data for one hour, on five separate occasions a month. You can use our website to find the latest Fido promotions, make sure to bookmark it so stay up to date with the latest offers. Overall, Fido attempts to provide strong technology with an exceptional customer service experience.

Client's Ranking
3.6
Fido Mobile
3.1
Fido Internet
4.1

Fido

Fido Phones

Fido offers a range of cell phone plans, as well as bring your own phone plans. If you’re already a member, many Fido phones can be purchased for as low as $0. Relatively new phones like the iPhone XR can be purchased for nothing, as long as you commit to a 24-month plan.


Plan BYOD | 0 minutes | 250 MB

250 MB
0 min
All provinces
Fido
$15
per month

Plan BYOD | Unlimited Canada-Wide calling | 0 MB

0 MB
Unlimited Calls
All provinces
Fido
$30
per month

Plan BYOD | Unlimited Canada-Wide calling | 3 GB

3 GB
Unlimited Calls
All provinces
Fido
$35
per month

Plan BYOD | Unlimited Canada-Wide calling | 2 GB

2 GB
Unlimited Calls
All provinces
Fido
$37.50
per month

Plan Undefined | Unlimited Canada-Wide calling | 4 GB

4 GB
Unlimited Calls
All provinces
Fido
$41.25
per month

Plan BYOD | Unlimited Canada-Wide calling | 6 GB

6 GB
Unlimited Calls
All provinces
Fido
$45
per month

Plan Undefined | Unlimited Canada-Wide calling | 10 GB

10 GB
Unlimited Calls
Quebec
Fido
$50
per month

Plan Undefined | Unlimited Canada-Wide calling | 8 GB

8 GB
Unlimited Calls
All provinces except Quebec
Fido
$52
per month

Plan BYOD | Unlimited Canada-Wide calling | 15 GB

15 GB
Unlimited Calls
Quebec
Fido
$55
per month

Plan Undefined | Unlimited Canada-Wide calling | 12 GB

12 GB
Unlimited Calls
Manitoba, Saskatchewan
Fido
$60
per month

Fido Internet

Recently, Fido introduced an array of internet plans. Once again, their connection to Rogers allows them to provide rapid internet services across Canada. Fido internet currently offers unlimited, high-speed packages for its customers. Fortunately, not all their plans are unlimited, which guarantees something for everyone.


Internet 75 Mbps

75 Mbps
Unlimited
$49.99 Upfront
$1849.99 For 2 years
$75
per month

Internet 30 Mbps

30 Mbps
Unlimited
$49.99 Upfront
$1489.99 For 2 years
$60
per month

Internet 150 Mbps

150 Mbps
Unlimited
$49.99 Upfront
$2089.99 For 2 years
$85
per month

Internet 30 Mbps

30 Mbps
Unlimited
$49.99 Upfront
$1489.99 For 2 years
$60
per month

Internet 75 Mbps

75 Mbps
Unlimited
$49.99 Upfront
$1849.99 For 2 years
$75
per month

Internet 150 Mbps

150 Mbps
Unlimited
$49.99 Upfront
$2089.99 For 2 years
$85
per month

Internet 150 Mbps

150 Mbps
Unlimited
$49.99 Upfront
$2089.99 For 2 years
$85
per month

Internet 75 Mbps

75 Mbps
Unlimited
$49.99 Upfront
$1849.99 For 2 years
$75
per month

Internet 30 Mbps

30 Mbps
Unlimited
$49.99 Upfront
$1489.99 For 2 years
$60
per month

Fido Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Fido customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Fido Reviews

3.6

90 reviews

To see things from an insider perspective, we compiled Fido reviews from real clients. We hope these ratings and experiences are helpful for you!


Network
3.7
Onboarding experience
3.8
Bill
3.6
Customer Service
3.5
Digital experience
3.5

Fido https://www.planhub.ca/img/logo/fido.png 67 3
Fido
2
2021-09-23

I use Fido for a long time. All my family members are using the same. But the bills are awful if you compare them with the other service providers. Also, most of the phones are way too expensive than the marketplace. They charge almost triple since it is financing with the plan. Also the new policy for 'certified used ones" is the almost same price. This is not fare deal at all. Customer servic More

PlanHub
Fido
2
2021-09-17

I have been with Fido for over 8 years. They have offered my brother better deals than what they offer me. They claim that my offer is a super special loyalty feature but it is a lot more expensive than what they are offering my brother. My brother only joined because I showed him the Refer a Friend offer. We have been through hell trying to get this discount. Neither one of us got the promised di More

PlanHub
Fido
4
2021-09-13

I've been with Fido for over 5 years. They are average when it comes to customer service. When you bring your own device they always get you great offers to stay with them, that changes when you get to be in a phone contract with them.

PlanHub
Fido
1
2021-04-27

had to leave them, it becames worst and worst, gives you 0 deal, neither a good arrangement, surprised bill each time,

i really don t recommand, stay away from,

PlanHub
Show all 67 reviews
Fido https://www.planhub.ca/img/logo/fido.png 23 4.1
Fido
4
2022-01-10

They are an awesome provider for people looking for a simple and clear cut internet service. They are decently reliable but I have had some dropped calls and wifi cuts, albeit for a second or two and this may also be because we were using way too many devices with out 75Mbps plan. Otherwise there are other cheaper options as I've seen on this website but if you want a somewhat mainstream service that doesn't break the bank, Fido is your dog.

PlanHub
Fido
3
2022-01-06

Great Internet but if you ever have to talk to their customer service it will be the worst thing you ever did. They take forever to answer and then can't solve issue for months.

PlanHub
Fido
4
2021-11-03

Overall stable and fast internet. Terrible customer service in terms of price hike.

PlanHub
Fido
4
2021-10-21

Everything around the service is great, but suffering from disconnects and large swings in service speed is incredibly frustrating.

PlanHub
Show all 23 reviews

Fido Availability

Fido provides coverage to 97% of Canadians. In addition to their country-wide coverage, Fido availability is made simpler with their extended coverage, which reaches more rural locations.

Frequently Asked Questions about Fido

Fido offers dozens of phones from major brands like iPhone, Samsung, Google and more.

Fido’s most notable features are the My Fido app, as well as the five hours of extra monthly data.

Fido pauses your data once you’ve reached your limit to prevent overage fees from occurring.

Visit Fido’s website to purchase online, or walk into your closest Fido store/kiosk and talk to a representative.

Fido’s internet packages range in price, from around $45-$75 per month.

Go to your nearest Fido store/kiosk with your device and talk to a representative. They will provide you with all the necessary information, payment details, and Fido SIM card.

Fido offers a range of monthly mobile plans. Their cheapest one provides 250MB of data, unlimited country-wide texting, and 100 calling minutes for $15. Their most expensive plan provides 15G of data, with unlimited talking and texting for $65 a month

Yes, Fido offers prepaid plans. For more information on their offers please visit their website.

Fido has exclusive offers for its customers. When you become a customer you will receive weekly discounts and free items; discounts on gas, free coffee, etc. In addition, by inviting a friend to join you will receive both 1 month of discounts.

Fido offers phones and tablets from many well-known brands. These brands include Samsung, Apple, Huawei, Google, etc.

Fido’s network covers the entire country with access to 4G LTE technology.

Yes, Fido almost always has promotions that can be found on their website. They also have discounts on certain cell phones and tablets.