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Fido CA

Since 1996, Fido CA has operated as a mobile and internet provider as a subsidiary of Rogers. In only a couple of decades, Fido has grown exponentially, and is currently one of Canada’s most popular mobile networks. Due to their relationship with Rogers, Fido plans offer country-wide coverage for both mobile and internet services. Fido distinguishes themselves by granting exclusive perks that make their customers’ lives easier. One notable specialty is their Extra Hours of Data, which lets users use unlimited data for one hour, on five separate occasions a month. You can use our website to find the latest Fido promotions, make sure to bookmark it so stay up to date with the latest offers. Overall, Fido attempts to provide strong technology with an exceptional customer service experience.

Client's Ranking
2.7
Fido Mobile
1.9
Fido Internet
3.7

Fido

Fido Phones

Fido offers a range of cell phone plans, as well as bring your own phone plans. If you’re already a member, many Fido phones can be purchased for as low as $0. Relatively new phones like the iPhone XR can be purchased for nothing, as long as you commit to a 24-month plan.


Plan 250 MB 100min NATIONAL

250 MB
100 min
All provinces
Fido
$15
per month

Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
All provinces except Quebec
Fido
$20
per month

Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
Quebec
Fido
$25
per month

Plan 20 GB Unlimited calls NATIONAL

20 GB
Unlimited
Quebec
Fido
$29
per month

Plan 60 GB Unlimited calls CANADA-US

60 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Fido
$34
per month

Plan 3 GB Unlimited calls NATIONAL

3 GB
Unlimited
All provinces
Fido
$35
per month

Plan 50 GB Unlimited calls NATIONAL

50 GB
Unlimited
Quebec
Fido
$35
per month

Plan 2 GB Unlimited calls NATIONAL

2 GB
Unlimited
All provinces
Fido
$37.50
per month

Plan 60 GB Unlimited calls CANADA-US

60 GB
Unlimited
All provinces except Quebec
Fido
$39
per month

Plan 100 GB Unlimited calls CANADA-US

100 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Fido
$39
per month

Fido Internet

Recently, Fido introduced an array of internet plans. Once again, their connection to Rogers allows them to provide rapid internet services across Canada. Fido internet currently offers unlimited, high-speed packages for its customers. Fortunately, not all their plans are unlimited, which guarantees something for everyone.


Fido Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Fido customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Fido Reviews

To see things from an insider perspective, we compiled Fido reviews from real clients. We hope these ratings and experiences are helpful for you!

Last 365 days average

33 reviews

2.7

All time average

182 reviews

3.2

By specification

Network
3.3
Onboarding experience
2.6
Bill
2.9
Customer Service
2.4
Digital experience
2.6
Fido https://www.planhub.ca/img/logo/fido.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 125 2.6
Fido
1
2022-10-26
"Fido Stole $4000 from Me"

FIDO STOLE MORE THAN $4000 FROM ME. July End 2022- I called Fido to sign up for an Apple 13 pro max. Over the phone, we had an agreed amount of $115 per month. The very next day i got an email confirmation saying that a 24 month contract of $170+ per month has been created. I called them very same day mentioning this wasnt the agreed amount and would like to cancel the contract. They agreed to More

PlanHub

2 people found this useful

Fido
2
2022-10-06
Fido Ignores Loyalty

Fido doesn't care about it's existing customer, I am with Fido for ~3 years, but when I called to upgrade my data plan from 2 GB to what they are offering to new customer , they simply refused it , and when I asked to leave the Fido as getting better deal with other provider they didn't care .

PlanHub

2 people found this useful

Fido
1
2022-10-14
Fido: Evil Thieving Company

Fido is the most EVIL and THEIVING phone company out there. When they set me up with my account, they sent me a phone that barely works. On top of that I specifically instructed them to setup automatic payments, which they did not. Then when my payments weren't being taken (for three months) they charged me an $80 late fee. When i asked the person at the fido store about this, they said i had to c More

PlanHub

1 person found this useful

Fido
1
2022-09-22
Failed Fido Phones Twice

I've bought 2 phones from Fido, both faulty. First was an a53, then an S22. They took the first one back, second one they did nothing. I was out of town and missed the 30 day so called customer satisfaction by 5 days I believe. S22 is less than 5 months old, it'll be going in for the 3rd time for repairs. Apparently, Samsung has a " repair only warranty" they refuse to replace it. I'm in a 2 year More

PlanHub

1 person found this useful

Fido https://www.planhub.ca/img/logo/fido.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 57 3.7
Fido
2
2024-11-08
Unreliable Offers, No Accountability

They do not honor any offers even if their system is at fault.

PlanHub
Fido
5
2024-07-31
Kyle & Fido Team!

Kyle and the Fido Team were very helpful in assisting me with my bill today. Making arrangements. Payment plan and so on. A very helpful and patient group of people doing their best to assist all callers

Much Appreciated & Enjoy the rest of your Summer!

JJ

PlanHub
Fido
2
2024-04-04
Customer loyalty means nothing to Fido

I have been a Fido customer for approximately 20 years. I upgraded my phone and plan the other day and received confirmation emails for both. I then received an email several hours later saying my plan had been changed back to the plan I had been using previously. I checked my account and saw that it was suspended. After 4 hours on the phone with customer service, I was finally informed that th More

PlanHub
Fido
5
2024-03-06
Customer service by Hong

Hong was really helpful and she helped me switch to a better plan.

PlanHub

Fido Availability

Fido provides coverage to 97% of Canadians. In addition to their country-wide coverage, Fido availability is made simpler with their extended coverage, which reaches more rural locations.


Frequently Asked Questions about Fido

Fido offers dozens of phones from major brands like iPhone, Samsung, Google and more.

Fido’s most notable features are the My Fido app, as well as the five hours of extra monthly data.

Fido pauses your data once you’ve reached your limit to prevent overage fees from occurring.

Visit Fido’s website to purchase online, or walk into your closest Fido store/kiosk and talk to a representative.

Fido’s internet packages range in price, from around $45-$75 per month.

Go to your nearest Fido store/kiosk with your device and talk to a representative. They will provide you with all the necessary information, payment details, and Fido SIM card.

Fido offers a range of monthly mobile plans. Their cheapest one provides 250MB of data, unlimited country-wide texting, and 100 calling minutes for $15. Their most expensive plan provides 15G of data, with unlimited talking and texting for $65 a month

Yes, Fido offers prepaid plans. For more information on their offers please visit their website.

Fido has exclusive offers for its customers. When you become a customer you will receive weekly discounts and free items; discounts on gas, free coffee, etc. In addition, by inviting a friend to join you will receive both 1 month of discounts.

Fido offers phones and tablets from many well-known brands. These brands include Samsung, Apple, Huawei, Google, etc.

Fido’s network covers the entire country with access to 4G LTE technology.

Yes, Fido almost always has promotions that can be found on their website. They also have discounts on certain cell phones and tablets.