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EBOX, for over 25 years, a provider with a solid reputation!

EBOX is an Internet, television and telephone service provider reaching Quebec and Ontario residents. Since 2017, EBOX has been listed among the telecommunications providers that offer the best services, according to Protégez-Vous. EBOX is known for their competitively priced packages with no surprise fees. Their services include the majority of technologies available on the market, including ADSL and cable.

There are many reasons to choose EBOX, including the possibility of saving money by combining services. Everyone can find an Internet package that suits their needs at EBOX, as the company offers Internet speeds from 6 Mbps to 1,000 Mbps with unlimited data. Since EBOX has a wide range of products, technology options and competitive prices, customers are sure to find quality solutions tailored to their needs and budget.

Client's Ranking
3.2
EBOX Internet
3.2

EBOX

The EBOX Internet

As a TPIA, EBOX has special agreements with all the major Internet providers in the country. So, they have the possibility of providing their customers with all the options available on the market at advantageous rates.

Whether you’re looking for the most economical package or the best performance, EBOX has a package for everyone! No contracts, no hidden fees.


Plan Dsl-fttn 6 Mbps Unlimited

EBOX
6 Mbps
Unlimited
$0 Upfront
$792 For 2 years
$33
per month

Plan Dsl-fttn 25 Mbps Unlimited

EBOX
25 Mbps
Unlimited
$0 Upfront
$840 For 2 years
$35
per month

Plan Ftth 15 Mbps Unlimited

EBOX
15 Mbps
Unlimited
$0 Upfront
$840 For 2 years
$35
per month

Plan Dsl-fttn 6 Mbps Unlimited

EBOX
6 Mbps
Unlimited
$0 Upfront
$792 For 2 years
$33
per month

Plan Dsl-fttn 25 Mbps Unlimited

EBOX
25 Mbps
Unlimited
$0 Upfront
$840 For 2 years
$35
per month

Plan Ftth 15 Mbps Unlimited

EBOX
15 Mbps
Unlimited
$0 Upfront
$840 For 2 years
$35
per month

Plan Cable 1 Gbps Unlimited

EBOX
1000 Mbps
Unlimited
$0 Upfront
$1920 For 2 years
$80
per month

Plan Ftth 1 Gbps Unlimited

EBOX
1000 Mbps
Unlimited
$0 Upfront
$1680 For 2 years
$70
per month

Plan Cable 500 Mbps Unlimited

EBOX
500 Mbps
Unlimited
$0 Upfront
$1440 For 2 years
$60
per month

EBOX Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact EBOX customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Reviews of EBOX

One thing is for sure, there is a reason why EBOX has over 80,000 customers throughout Ontario and Quebec. The Protégez-vous recommendation and the thousands of positive comments all align with the fact that customers greatly appreciate EBOX’s services. Check out the reviews for yourself!

Last 365 days average

38 reviews

3.2

All time average

341 reviews

3.8

By specification

Network
3.1
Onboarding experience
3.2
Bill
3.5
Customer Service
2.9
Digital experience
3.4
EBOX https://www.planhub.ca/img/logo/ebox.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 341 3.8
EBOX
3
2024-01-09
Wrong contract

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

PlanHub

1 person found this useful

EBOX
5
2023-04-01
Best internet 100%fibre

500gbit/s 100%fibre for 59$
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PlanHub

CCJ21 's
referral code

CCJ21

Copy

1 person found this useful

EBOX
5
2024-07-24
Kind customer service

I had a misunderstanding with a customer service agent regarding returning equipment. Finally the next day someone else called me back to apologize and offer me the return slip for the equipment.

PlanHub
EBOX
1
2024-07-16
Bad service

They didn't even deliver the items correctly for the installation. I was unable to reach them by phone for several days. I had to email them informing them that I was canceling my subscription, because their content for self-installation was incomplete. They said they would refund me, but left me with no news. So I made a stop payment with my credit card, because I had paid for a service that I wa More

PlanHub

EBOX Coverage and Availability

EBOX services are available in all major regions of Quebec and Ontario. Don’t hesitate to qualify your address on their website ebox.ca to see all the options available to you!


Frequently Asked Questions about EBOX

EBOX offers high-speed Internet packages up to 1 GB download speed for customers with heavy-duty needs.

EBOX is a distributor of Internet, television and home phone services.

The EBOX store is located at 100 - 1225 Saint-Charles Street West, Longueuil, Quebec. At the store, you can try out different products, subscribe and pick up equipment.

EBOX offers packages with cable and ADSL technology. Both options come with unlimited data and are available in several download speeds.

Installation fees are $0 for the vast majority of packages.