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EBOX Internet Reviews

Before jumping the gun and signing up, feel free to read some EBOX internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our EBOX reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these EBOX internet plan reviews.

Client's Ranking
3.4
Network
3.4
Onboarding experience
3.3
Bill
3.6
Customer Service
3.2
Digital experience
3.6

EBOX internet plans reviews

Are you hesitant to change internet plans? Check out the EBOX internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Reviews of EBOX

One thing is for sure, there is a reason why EBOX has over 80,000 customers throughout Ontario and Quebec. The Protégez-vous recommendation and the thousands of positive comments all align with the fact that customers greatly appreciate EBOX’s services. Check out the reviews for yourself!

Last 365 days average

33 reviews

3.4

All time average

328 reviews

3.8

EBOX https://www.planhub.ca/img/logo/internet/ebox.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 328 3.8
EBOX
3
2024-01-09
Wrong contract

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

PlanHub

1 person found this useful

EBOX
5
2023-04-01
Best internet 100%fibre

500gbit/s 100%fibre for 59$
For $25 off ... here is a referral code: CCJ21

PlanHub

CCJ21 's
referral code

CCJ21

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1 person found this useful

EBOX
1
2024-03-15
WORST customer service!!

GO ELSEWHERE!!! We decided to change providers last January and called to sign up. The person on the line didn't speak French enough to transcribe our names, even spelling them. It was even difficult for this person to understand the numbers. This should have worried us, because subsequently ALL communications were difficult to access Customer Service and Technical Support. We are on hold for hour More

PlanHub
EBOX
3
2024-03-10
Slow and sticky bog adventures

Its bog often, speed like a turtle

PlanHub
EBOX
4
2024-03-07
Internet reliable and as fast as advertised

At $50/month for Fibe 500 upstream and downstream, it's hard to find a better price. For a $25 discount on your 2nd invoice, you can use my promo code LJ2090. Installed for over a year, I can testify that the Internet is reliable in my sector of Lévis, near the Quebec bridges. Never had a price increase. On the contrary, the speed increased from Fibe 100 to Fibe 300, then to Fibe 500, while mainta More

PlanHub

JL's
referral code

LJ2090

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EBOX
5
2024-03-06
Top-notch, dependable service provider

best reliable service

PlanHub
EBOX
3
2024-03-02
Endless phone call frustration

several hours on the phone... queued for callback which does not work, unstable network from time to time (often when we need it)

PlanHub
EBOX
1
2024-02-23
Ebox Installation Nightmare: Day Off

I am really disappointed and angry. My experience with Ebox is not off to a good start. I'm taking the day off since a technician has to come between 8 a.m. and 5 p.m. and he has never come to install my Internet. I called customer service twice during the day and there is nothing they can do for me except reschedule my appointment which will be in the next week. The customer service person said h More

PlanHub
EBOX
5
2024-02-18
The Internet's Double Cut

In a year and a half the internet has been cut twice. It's a good average.

PlanHub
EBOX
5
2024-01-28
The advantage of a small player managed by a big player

Good offer of free rental equipment. Reliable service and honest quality. At home, I use Internet and TV services (without set-top boxes) with Firestick, which makes it a simple and cost-effective solution. We can also record shows in the cloud by choosing the inexpensive option. The big advantage is that the price remains stable after more than a year and even tends to decrease with the evolution of the packages and the desired speed.

PlanHub

Maxime's
referral code

DM1728

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