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Altima Telecom has been integrated into Koodo, and its services are now provided directly under that brand.

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altima-telecom

Altima Telecom

Altima Telecom is an independent service provider that offers a number of telecom services in Quebec, Ontario, Manitoba and Alberta. The company values putting the internet experience into the hands of the user. As such, they boast affordable prices, 30-day satisfaction guarantees, and exclusively unlimited internet plans. Altimatel aims to be a reliable provider, with its accessible customer service and intuitive design. Altima internet comes with no contracts or overage charges, and is available in a number of discounted bundles. If you want to order internet, home phone and television service together, you can save a significant amount of money. Overall, we’d recommend Altima if you want to experience high-quality service from an independent company with no contracts or red tape.

Client's Ranking
2.4
Altima Telecom Internet
2.4
36% of people would recommend this brand

View Reviews Internet

Altima Telecom

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Altima Telecom Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Altima Telecom customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Altima Telecom Reviews

Are you curious about how customers feel about Altima? To fix this curiosity, we assembled some Altima Telecom reviews from real users across the country.

Last 365 days average

11 reviews

2.4

All time average

165 reviews

2.7

By specification

Network
2.4
Onboarding experience
2.5
Bill
2.4
Customer Service
2.5
Digital experience
2.4
Leave a Review
Altima Telecom https://www.planhub.ca/img/logo/altima-telecom.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 165 2.7
Altima Telecom
1
2024-09-22
Being generous

If I could give no star or half star I would but it is set up to give at least 1 star. This company sucks your customer service reps are rude as hell I have been without my internet for 3 weeks now no one knows the problem to dates booked where a tech was to come out to fix it which was a no show no call both times I would never refer this company to anyone.

PlanHub
Altima Telecom
1
2026-02-09
Worst Service and No Integrity/Accountability

My service was sold out to this place. From the start, they took 2 payments, few days later refunded one, and same day they transacted Telus. Had to cancel credit card. Harassed for payment daily, because they never took the time to properly research my concerns. Technically, worst service ever. Used more data on my phone than ever before and TV kept buffering, when it finally came on. Very very slow. Same service was transferred from previous company.

More

PlanHub
Altima Telecom
5
2026-01-21
I've been a subscriber for 3 years and the service is excellent.

I will recommend this company for their services and prices.

PlanHub
Altima Telecom
5
2025-12-11
Impeccable service

For any technical problems, I can reach an agent 7 days a week by phone.

PlanHub
Leave a Review Show all 165 reviews
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Altima Telecom Availability

As of Summer 2021, Altima Telecom’s services are only available in Quebec, Ontario, Manitoba and Alberta. If you’re curious as to whether Altima Telecom’s availability reaches your home, visit their website. When you start shopping for an internet package, the site prompts you to check your home’s availability.


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Frequently Asked Questions about Altima Telecom

The cost of Altimatel’s service depends on your specific plan. Their internet plans range in price from $50 to $125 a month.

The typical cost depends on what service(s) you purchase. If you only buy an internet plan, it won’t cost as much as if you’re paying for internet, TV and home phone service.

All internet plans include a WiFi router. Altima plans provide unlimited data with no contract.

Currently, there are no such promotions. However, Altimatel consistently offers deals and discounts, so keep your eyes peeled.

Altimatel offers competitive prices with powerful internet. The fact that they sell fibre internet plans, as well as several other telecom services make them a strong competitor among independent companies.

  • Canada