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xplore

Xplore

Xplore (formerly Xplornet) has aimed to provide internet access across rural Canada for over a decade. The company is based in Woodstock, New Brunswick, and uses satellite technology to achieve their vision. Xplorenet values nationwide connection, and aims to do so in the easiest possible way. As a result, their customers don’t even need to purchase any complicated equipment to set up their internet service. Instead, all Xplore packages offer nothing but high-speed unlimited internet. Further, Xplore customers can bundle home phone services in addition to their internet plan. Overall, Xplore may be a great choice for you if you live in rural Canada, and want to experience high-speed internet.

Client's Ranking
2.1
Xplore Internet
2.1

Xplore

Xplore Internet

All Explorenet internet plans offer unlimited data with different speeds. Currently, their plans come at $39.99 a month for 10Mbps, $59.99 for 25Mbps, and $89.99 for 50Mbps. Although faster plans exist, these packages are unique due to their rural locations and usage of Xplore satellite technology.


Plan Ftth 100 Mbps Unlimited

Xplore
100 Mbps
Unlimited
$99 Upfront
$1418.76 For 2 years
$54.99
per month

Plan Wireless 25 Mbps Unlimited

Xplore
25 Mbps
Unlimited
$59 Upfront
$1498.76 For 2 years
$59.99
per month

Plan Ftth 250 Mbps Unlimited

Xplore
250 Mbps
Unlimited
$0 Upfront
$1679.76 For 2 years
$69.99
per month

Plan Ftth 100 Mbps Unlimited

Xplore
100 Mbps
Unlimited
$99 Upfront
$1418.76 For 2 years
$54.99
per month

Plan Wireless 25 Mbps Unlimited

Xplore
25 Mbps
Unlimited
$59 Upfront
$1498.76 For 2 years
$59.99
per month

Plan Ftth 250 Mbps Unlimited

Xplore
250 Mbps
Unlimited
$0 Upfront
$1679.76 For 2 years
$69.99
per month

Plan Ftth 1 Gbps Unlimited

Xplore
1000 Mbps
Unlimited
$99 Upfront
$1898.76 For 2 years
$74.99
per month

Plan Ftth 500 Mbps Unlimited

Xplore
500 Mbps
Unlimited
$99 Upfront
$2018.76 For 2 years
$79.99
per month

Plan Ftth 250 Mbps Unlimited

Xplore
250 Mbps
Unlimited
$0 Upfront
$1679.76 For 2 years
$69.99
per month

Xplore Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Xplore customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Xplore Reviews

Want to know what people really think about Xplore? You’re in luck. We assembled some Xplore reviews and ratings from authentic customers.

Last 365 days average

13 reviews

2.1

All time average

133 reviews

2.5

By specification

Network
1.4
Onboarding experience
2.3
Bill
2.5
Customer Service
2.4
Digital experience
2.1
Xplore https://www.planhub.ca/img/logo/xplore.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 133 2.5
Xplore
1
2023-02-16
Run Away From This Deal!

Flee! Seriously.... FLEE!! If it's not horrid service is additional fees and then fees on the fees and 'oh, that price was introductory only'.... absolutely rubbish value, absolutely taking advantage and gouging the life out of people who may have no other option. To my good fortune, I now do have alternatives so adios Xplore! ZERO stars!

PlanHub

2 people found this useful

Xplore
1
2023-01-29
"Terrible Internet Company: RIP Off"

This is the worst internet company by a longshot the actual speeds are not even close to the speeds being payed for if as so much as the wind blows it stops working constantly having to call to figure out why its not working this time. Its so crazy how they can push these horrible plans to people that just want reliable internet. its no wonder they change the name of this company every year or two More

PlanHub

1 person found this useful

Xplore
4
2024-02-22
Costly Slowdowns: Outage and Lag

Outage, considerably reduced speed, expensive

PlanHub
Xplore
2
2024-02-07
Senior Plans: Neglected by Xplore

No Low Income Seniors Plans available sine Xplore took over X-PloreNeth Pricing for Too Many Dropped Phone Calls & Very Slow Internet Service

PlanHub

Xplore Availability

Xplore is offered in select communities across the country. If you want to see whether their services reach your home, try using their coverage map. This tool displays Xplore availability within every province.


Frequently Asked Questions about Xplore

Xplore is an internet provider that provides high-speed access to rural communities within Canada.

Xplore mainly covers rural communities. If you want to see whether Xplore is available within your region, visit their website.

This depends on how many people you live with and how much internet usage you require. If you live alone and rarely require large downloads, consider a modest plan. If you live in a large home and frequently use the internet, consider a bulkier plan.

Yes the company changed its name in 2023.

There is an installation fee for setting up Xplore internet at your home.