Xplore Internet Reviews
Before jumping the gun and signing up, feel free to read some Xplore internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Xplore reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Xplore internet plan reviews.
Xplore internet plans reviews
Are you hesitant to change internet plans? Check out the Xplore internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Xplore Reviews: Nationwide Satisfaction
With customers in every province, Xplore has garnered loads of unique reviews. For the most part, Xplore reviews seem mostly positive. Customers are happy to be able to access decent internet from their rural settings. Further, their 24/7 customer service allows clients to get immediate help no matter where they live.
Last 365 days average
2.3
All time average
3.2
Louise
sainte-therese-de-la-gatineau, quebec
A big thank you to Jennifer for great service and impeccable courtesy.
Louise's
Xplore referral code
4177
CopyAdrienne
pembroke, ontario
I've had a horrible experience with this company the past year and a half. Horrible customer service, the service is almost as bad.
Debbie
nestleton station, ontario
Great call to inquire very clear on expectations and plans. Tech was fantastic and extremely knowledgeable……we called installed next day. Now I ask why didn’t I sooner!
Sandra
stanley, new-brunswick
Reliability
Stephan
quebec-city, quebec
The internet speed is ok. I am on their lowest fibe plan. It is, however, highly unreliable and unstable. It comes and goes which makes it difficult to have zoom calls or stream sport events. I am also having trouble reaching technical support with wait times of at least 20-30 minutes and even longer. I often just give up and hang up. If possible try to avoid this company. I seems they have grown
MoreSid
elnora, alberta
Hours on hold, terrible technical support, poor quality customer service, and unreliable service is just beyond the pale. Avoid this company.
Angela
calgary, alberta
I was sold a service upgrade for nearly what I was already paying, and assured I could go back should I decide. Naturally, my bill came in $30 more than my old bill. When I called about why I was informed there was basically nothing to be done, and to make matters worse I could not in fact go back to my old rate/service. So I was lied to and duped into spending $15 extra a month with no alternative of going back.
Meghan
north battleford, saskatchewan
They provide a good service. I've had no problems with them. They are transparent with price increases
Daniel
ripon, quebec
It was very difficult to connect the first time. Furthermore, when there are problems, the technicians are difficult to understand, and it always takes two hours to resolve them on the phone. For someone who doesn't know anything about it, all these system manipulations might be too complicated.
DERRICK
plaster rock, new-brunswick
Piss poor service always on the phone billing or service out now ignorant agents looking for new provider...
