Cogeco Internet Reviews
Before jumping the gun and signing up, feel free to read some Cogeco internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Cogeco reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Cogeco internet plan reviews.
Cogeco internet plans reviews
Are you hesitant to change internet plans? Check out the Cogeco internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Cogeco Reviews: What Canadians Really Think
Cogeco has garnered mostly positive reviews from its clients. Specifically, Cogeco reviews praise the company's network. Their rapid speeds continue to be their main selling point. In addition, their transparent prices and user interface also earn significant praise. It seems as if most Cogeco users would recommend their service, which is a great sign for aspiring customers.
Last 365 days average
3.5
All time average
3.4
Jeanlet
eastman, quebec
Very expensive for the quality of service, frequent breakdowns
Cogeco Response
<p>If service outages are frequent, we recommend you contact our technical team so we can investigate. You can reach them by calling 1-800-665-</p> More
1 person found this useful
Pierre Martin
napierville, quebec
It's a real struggle to convince the provider that the instability of my download was their responsibility. Three home technician visits when the problem is clearly in the R/F (Run/Fiber) domain. Each time, I'm told the problem is fixed, but three weeks later my speed drops again. I was referred to a liaison agent with whom I can't get in touch. This agent tried to convince me that a speed slower than my monthly plan, for which I pay a hefty fee, well! It
MoreCogeco Response
<p>For this type of issue, we recommend contacting our complaints team directly so that the situation can be followed up. You can submit a req</p> More
1 person found this useful
Chantal
mont-blanc, quebec
Unfortunately, it has become far too expensive.
Cogeco Response
<p>You can change your promotions by calling our customer support team by calling at 1-800-665-5151 or through chat here https://www.cogeco.ca/</p> More
1 person found this useful
Ze
lac-brome, quebec
Cogeco Response
<p>If you're having issues with the services, you can reach our tech team by calling 1-800-665-3131 or through chat here: https://www.cogeco.ca</p> More
1 person found this useful
James
hamilton, ontario
Advertised guaranteed price and didn’t honour it. Questionable business practices.
Cogeco Response
<p>Hi! We don't have services with fixed prices, and have not since at least 2019. If you'd like for us to look into this with you directly, yo</p> More
1 person found this useful
KR
kingston, ontario
I was with Cogeco for almost a year, until I moved to another region of Ontario, where the company doesn't provide service. The service was
MoreCogeco Response
<p>Our service agreement do mention that some of our agreements have disconnection fees. However, if you'd like for us to review this case with</p> More
1 person found this useful
Laurie
huntsville, ontario
If you want to cancel your service or relocate it they calling months in advance !! I’ve been calling for weeks. Not sure who has that kind of time in the day to stay online that long! I finally opted for a call back. I was called late evening and told they couldn’t help me because that department was closed and to
MoreCogeco Response
<p>Hi! We're sorry to hear you've had trouble reaching out, however we've had a lot of wait times on our lines lately. The best option is to co</p> More
1 person found this useful
cloumich
baie-comeau, quebec
I have been subscribing to Epico Plus for some time now. Now the signal cuts out intermittently once or several time
MoreCogeco Response
<p>We're sorry to hear that services are not functioning properly. There has indeed been a lot of online waiting lately, but our teams are work</p> More
1 person found this useful
Bryon
oshawa, ontario
Internet More
Cogeco Response
<p>We understand your frustration with this whole situation. If you'd like to escalate this to our complaints department, you can find their </p> More
1 person found this useful
John
oakville, ontario
Just moved from Bell to Cogeco in Oakville. The speed of internet is decent but there Epico system is terrible. On Bell I could add a channe
MoreCogeco Response
<p>We're sorry to hear you've had issues with our TV service. If you'd like for us to look into this with you, you can reach out to us through </p> More
1 person found this useful
