Shaw Internet Reviews
Before jumping the gun and signing up, feel free to read some Shaw internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Shaw reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Shaw internet plan reviews.
Shaw internet plans reviews
Are you hesitant to change internet plans? Check out the Shaw internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Shaw Reviews: What Users Think
The majority of these reviews seem positive. As such a large company, users have praised their rapid speeds and simple service. However, some Shaw reviews complain about long waiting times for customer service, which is inevitable with large providers.
Last 365 days average
2.5
All time average
2.9
Nick
langley, british-columbia
I recently had an experience which left me pulling my hair out. I had a few years ago racked up quite an amount with regard to billing. Shaw contacted me & sent me a bill to which the situation was swiftly corrected & services back online. Recently, however the reverse was true. Rather than letting me know I would be disconnected through contact *no phone nor written mail*, they promptly decid More
Casey
calgary, alberta
The products offered by Shaw are fine. The wifi was pretty consistent and only dropped a few times. Billing and customer service however has never been good,. This is my second time trying them and I will never again. From the beginning it was mismanaged. The girl set up my account name incorrectly and never changed it, overcharged me, gave me wrong information about my contract telling me I could More
Edgar
edmonton, alberta
I don't feel comfortable supporting a monopoly. there is no excuse for raising prices after merging, and their "value plans" penalize you for trying to pause or cancel even in the case of a serious health issue. extremely disappointed with rogers/shaw
razentree
calgary, alberta
internet kicks on and off fairly frequently - need to reset modem once/month on average
Rachel Flood
new westminster, british-columbia
The worst customer service EVER! Everyone is completely incompetent and no one can do anything without putting you on hold for up to an hour! Terrible.
Khalil
calgary, alberta
I am looking for cheaper internet provider.
Reg C
jasper, alberta
These people have gone south and nothing changed when they joined forces with Rogers, apparently got worse. Bad experiences with them since I signed up with them 6 years ago. Next time round, there will be no next time around with shaw.
anon.
lethbridge, alberta
For over a year, there was an upstream issue with the shaw network feeding our neighbourhood (i.e. multiple homes impacted). Shaw eventually decided that they would rather cancel our account than fix this issue with their network. We had shaw services for several years before these issues, shouldn't some of our bill go towards maintaining the network? Apparently not. Horrible customer servi More
AMR
surrey, british-columbia
Had to renew my plan and ended up with less channels for more money. Waited over 2 hours for someone to answer my call.
Kennedy
winnipeg, manitoba
Cost is becoming prohibitive for those on a fixed income.
