|Network (Stability, coverage, speed, dropped calls…)|
|Bill (Transparency, clarity, aligned with contract…)|
|Digital experience (Application and/or website are simple, clear, efficient and useful…)|
|Onboarding experience (Phone number port-in, activation, delivery, installation…)|
|Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)|
|of people would recommend this brand|
Compare the best Koodo Mobile mobile plans in Saskatchewan
Started by Telus in 2008, Koodo is a subsidiary providing wireless services all around Canada. This brand is targeting mostly young customers.
Mobile plans Koodo Mobile in Saskatchewan
Plan 250 MB 100min NATIONAL
Plan 0 MB Unlimited calls NATIONAL
Plan 3 GB Unlimited calls NATIONAL
Plan 2 GB Unlimited calls NATIONAL
Plan 4 GB Unlimited calls NATIONAL
Plan 6 GB Unlimited calls NATIONAL
Plan 10 GB Unlimited calls NATIONAL
Plan 20 GB Unlimited calls NATIONAL
Plan 30 GB Unlimited calls NATIONAL
Cell phones at Koodo Mobile in Saskatchewan
Galaxy A13 5G
Galaxy S22 Ultra
Galaxy S23 Ultra
Galaxy Xcover6 Pro
Galaxy Z Flip4
Galaxy Z Fold4
Pixel 7 Pro
iPhone Se (2022)
iPhone 14 Plus
iPhone 14 Pro
iPhone 14 Pro Max
Moto G 5G
Moto G Power
Moto G Stylus 5G
Moto G Pure
Samsung Galaxy A53 5g
Galaxy 21 fe 5g
TCL 30 5G
TCL 30 Xe 5G
No customer service, unable to speak to a human. And if you think you offer good service, it's because you don't call your competitors. The only time I spoke with anyone was after I left koodo, then suddenly a human called me trying to convince me to stay for koodo...ridiculous.
Very difficult to navigate the site, many technical problems and lack of transparency. The customer service by phone is helpful but it is difficult to speak to a representative.
Koodo customer service is the worst, asked them to make a change in plan, remove my discount and are refusing to re add.
I was moved over to Koodo from Telus because I got a new phone and was not willing to pay the awfully high prices Telus now charges for their plans so I went with their lower priced option, Koodo. I have had so many problems with them. Getting ahold of a customer service agent is a nightmare, they really don't want to talk to you, they want you to talk to a robot and handle it yourself and they More
Be careful with this company’s plans. 500 minutes means outgoing and incoming calls and does not give credit for 800 numbers. To my way of thinking it is double dipping when charging the caller and the recipient for the same call. I switched plans to avoid this going forward but will leave Koodo shortly. The plan recommended for a senior was not in my best interest at all.
Koodo sold me a plan and a phone on a promotion in store. However the phone was not available that day, so I placed a deposit for the phone. When I went to pick up the phone a few days later, Koodo was unable to provide it for the price at which I had reserved it for, effectively changing our agreement. I've already wasted a few hours trying to set up my new plan, and trying to understand why Ko More
Koodo is an excellent replacement to Telus. However, I would like to see a US phone plan for those of us who winter in the south.
Looking for a more inexpensive plan than my current one. Also in need of a new phone and hoping to combine my husband and my phones to the same plant.
they have a great network, never dropped a call... however their customer service leaves a lot to be desired. they will tell you one thing on the phone, do something else on your bill.... when asked to review the conversation, which is sopposed to be recorded, was told "I will not review the phone call there is no point".
My phone is broken and needs replacing. I'm finished with my existing contract and looking for a new one with a tab to replace my phone.
I have had so many problems with them. Getting ahold of a customer service agent is a nightmare, they really don't want to talk to you, they want you to talk to a robot and handle it yourself and they make you jump through so many hoops to speak to a real person that most people would just give up.
And then once you finally reach a person, most, not all, but most of the Koodo representatives I have spoken to are unhelpful, uncaring and at times downright rude.
Usually when I call for a representative it has been because I have been charged more money than I agreed to in my plan, and this has happened MULTIPLE TIMES. I dont want to have data, I just want basic calling and texting, so instead of just not turning on the data button I have to PAY to not use a service I don't use, I find that ridiculous. It started as $3 a mo th, but increased to $5 without informing me, and I didn't find out it had been raised until months later.
If I don't pay for a data block then I get charged $13 extra because my phone uses data in the background and I cannot turn that off without apparently paying for a data block. And now I am jumping through hoops once again trying to figure out why I was charged an extra $10 on my latest bill.
The representatives do not care that you are paying more than you should. I was given a refund once and was told the next time I happened that the other person should not have done that. I am paying for your service, I am giving you my money, I do not need to be charged extra, you are ALREADY getting my money!! I have decided I will be switching providers, I am so unhappy and completely FED UP with Koodo.
With Telus I stayed because I was considered a long time customer habing been with them since I was 12, and they would call me to offer me deals. And even though Koodo is under the same umbrella company of Telus, that doesnt mean anything anymore.
I am leaving Koodo, there is very little they can do to keep me at this point short of halving my phone bill. I am researching other providers right now and once I've made my decision, I'm gone.
Absolutely horrible company, especially if you don't want data, and I will be telling everyone I know not to go with Koodo.