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velcom
3 reviews
(3.3/5)
Browse comments
Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
67% of people would recommend this brand

Network Coverage of Velcom

Velcom offers residential internet plans in the following cities: Ottawa , Hamilton , Gatineau , Trois-Rivières , St Catharines

Find the best & cheapest Velcom home internet plans in Canada

Velcom offers 18 Internet plans in Canada
They offer speeds from 5Mbps to 400Mbps and prices from $33.48 to $91.65. They offer the following technologies: dsl-fttn, cable

The categories

Unlimited

Download speed Monthly usage Upfront payment Monthly price For 2 years
5Mbps Unlimited
5 Mbps
Cable
Download speed
Unlimited
Monthly usage
$84.95
Upfront payment
$29.95
Monthly price
$803.75
For 2 years
Link not supplied by Velcom
75Mbps Unlimited
75 Mbps
Cable
Download speed
Unlimited
Monthly usage
$174.90
Upfront payment
$49.95
Monthly price
$1373.70
For 2 years
Link not supplied by Velcom

Cheapest

Download speed Monthly usage Upfront payment Monthly price For 2 years
5Mbps Unlimited
5 Mbps
Cable
Download speed
Unlimited
Monthly usage
$84.95
Upfront payment
$29.95
Monthly price
$803.75
For 2 years
Link not supplied by Velcom
Legacy 6/0.8
6 Mbps
DSL/FTTN
Download speed
200 GB
Monthly usage
$15
Upfront payment
$33.95
Monthly price
$829.80
For 2 years
Link not supplied by Velcom

Fastest

Download speed Monthly usage Upfront payment Monthly price For 2 years
Cable 400/50
400 Mbps
Cable
Download speed
Unlimited
Monthly usage
$40.99
Upfront payment
$89.95
Monthly price
$2199.79
For 2 years
Link not supplied by Velcom
300Mbps Unlimited
300 Mbps
Cable
Download speed
Unlimited
Monthly usage
$74.95
Upfront payment
$79.95
Monthly price
$1993.75
For 2 years
Link not supplied by Velcom

More about Velcom

velcom
Date of fondation

2001

Network Coverage

Suburbs of Toronto and surrounding, Quebec

About

Velcom provides a broadband internet service in Quebec and GTA since 2001. Velcom considers itself as the widest Internet service provider and also the number one within the telecommunication market. Their wish is to provide an affordable and fast internet connection. They aim to lead the telecommunication market with reliable and stable internet service throughout several providers.

Internet
    Ontario&Quebec DSL Modem High Speed Internet
  • Basic : 6Mbps down/ 800Kb Up for $25.95 per month
    Unlimited Transfer
    No contracts
    Free Modem rental
  • Premium : 15Mbps Down / 1Mb Up for $37.95 per month
    Unlimited Transfer
    No contracts
    Free Modem rental
  • Premium : 25Mbps Down / 10Mb Up for $38.95 per month
    Unlimited Transfer
    No contracts
    Free Modem rental
  • Ultimate : 50 Mbps Down / 10 Mb Up for $39.95 per month
    Unlimited Transfer
    No contracts
    Free Modem rental

  • Please note that DSL Internet is both available in Toronto and Quebec.

    Cable Ontario
  • Basic : 5Mb Down / 1Mb Up for $29.95 per month
    Unlimited Transfer
    No contracts
    No Throttling
    Free Modem Rental
  • Bronze : 30Mb Down / 5Mb Up for $42.95 per month
    Unlimited Transfer
    No contracts
    Free Modem Rental
    $0 Setup
  • Silver : 60Mb Down / 10Mb Up for $49.95 per month
    Unlimited Transfer
    No contracts
    Free Modem Rental
    $0 Setup
  • Gold : 75Mb Down / 10Mb Up for $49.95 per month
    Unlimited Transfer
    No contracts
    Free Modem Rental
    $0 Setup
  • Platinum : 150Mb Down / 15Mb Up for $59.95 per month
    Unlimited Transfer
    No contracts
    Free Modem Rental
    $0 Setup
  • Titanium : 250Mb Down / 20Mb Up for $74.95 per month
    Unlimited Transfer
    No contracts
    Free Modem Rental
    $0 Setup
  • Cable Quebec
  • Basic : 5Mb Down / 1Mb Up for $32.95 per month
    Unlimited Transfer
    No contracts
    No Throttling
  • Standard : 10Mb Down / 1.5Mb Up for $38.95 per month
    Unlimited Transfer
    No contracts
    No Throttling
  • Plus : 15Mb Down / 10Mb Up for $39.95 per month
    Unlimited Transfer
    No contracts
    No Throttling
  • Gold : 20Mbps Down / 10Mb Up for $45.95 per month
    Unlimited Transfer
    No contracts
    No Throttling
  • Gold Plus : 30Mbps Down / 10Mb Up for $48.95 per month
    Unlimited Transfer
    No contracts
    No Throttling
  • Gold Premium : 60 Mbps Down / 10 Mb Up for $58.95 per month
    Unlimited Transfer
    No contracts
    No Throttling
  • Ultimate : 120 Mbps Down / 20Mb Up for $64.95 per month
    Unlimited Transfer
    No contracts
    No Throttling
  • Ultimate Plus : 200Mbps Down / 30Mb Up for $78.95 per month
    Unlimited Transfer
    No contracts
    No Throttling
Telephone
    Velcom offers 3 types of plans. Always without contract.
  • First option : The «pay as you go » plan for $9.95 per month.
    $0.03c/Minute
    Voicemail + 11 Other Features
    No Installation Charge.
  • Second Option : The « Canada Unlimited » plan for $14.95 per month.
    $0.03c/Minute USA
    Voicemail + 11 Other Features
    No Installation Charge
  • Third option : The « Unlimited USA & CDN » plan for $19.95 per month.
    Voicemail + 11 Other Features
    No Installation Charge
    Premium voice quality
velcom
3 reviews
(3.3/5)
Velcom https://www.planhub.ca/img/logo/internet/velcom.png 3 3.3
Velcom
1
2021-04-05

I was with Velkcom for 3 or 4 years and when I was short in payment by about $15 during the heat of the pandemic they shut down my internet and when I paid them the remainder that day it took 4 days to get my Internet back cause they rely on Cogeco (their competitor) to hook me back up. My kid missed online school cause of this.
I changed providers to Bell after this and was charged the rest of the month by Velcom and was late with that payment by about 10 days and then months later I get contacted by a collection agency for 55 buck that I paid already.
Velcom screwed up and are now taking their time to contact the collection agency who keep calling me.
Velcom has always had crappy service cause they are cheap and rely on Cogeco who owns the lines to hook you up and disconnect you.
Velcom is in business cause politicians were bribed to force Cogeco etc to allow new hustlers like Velcom to use their infrastructure.
Right now I have to call velcom again to tell them to get off their *** and call the collection agency and tell them that it was a mistake.

PlanHub
Velcom
5
2020-02-15

Velcom DSL user for years. Happy with service. In par with the big names.

PlanHub
Velcom
4
2020-04-17
PlanHub