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Fido Internet Reviews

Before jumping the gun and signing up, feel free to read some Fido internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Fido reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Fido internet plan reviews.

Client's Ranking
3.1
Network
3.6
Onboarding experience
3.0
Bill
3.0
Customer Service
3.2
Digital experience
3.0

Fido internet plans reviews

Are you hesitant to change internet plans? Check out the Fido internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Fido Reviews: How Customers Feel

After years of service offering various services, Fido has earned thousands of reviews from customers across the country. Fido reviews are mostly positive, and praise the company's prices and constant promotions. Their ability to combine quality service with low prices has earned them millions of customers.

Last 365 days average

5 reviews

3.1

All time average

61 reviews

3.7

Fido https://www.planhub.ca/img/logo/internet/fido.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 61 3.7
Fido
1
2023-06-26
They tried to steal from me

They told me that I had 1500 minutes to call to the US and this was not what I had. They gave me a service covering all kinds of other places and I’m sure the employee just made a mistake and didn’t see it didn’t cover Us but at a high level they treated me like horribly they didn’t apologize for their mistake and tried to find different ways they could steal the money from me since I had More

PlanHub
Fido
4
2023-01-17
"Fido: Bad Customer Service"

My roommate dealt with the bill and found the internet itself was good, but the emails and customer service was lacking from Fido.

PlanHub
Fido
1
2022-12-02
Horrible Customer Service Nightmare

The worst customer service I’ve ever experienced. Transferred to 4 different people to cancel my account when the first option I chose was for account cancellation ! And each rep had no idea why I was calling even though I asked every rep to attach a note for the next person and they said they would. Absolute horrible attitude on part of the reps, put me on hold for 5 minutes when I was mad to More

PlanHub
Fido
4
2022-08-29
"Fido & Rogers: Garbage Service"

The network is GARBAGE in this neighborhood. I have friends in this neighborhood on the same Fido plan and they complain too. It's so terrible that Fido & Rogers technicians themselves have told us to switch from Fido to another company!

PlanHub
Fido
3
2022-08-17
Fido Quality Downfall Worsening

Quality of Everything involving Fido has taken a serious downfall in the last 2 years. the Connection is constantly dropping at all hours of the day at least 6 times a day, Customer service takes over 40 minutes on hold to talk to anyone, and to top it off they increase their prices by 50% in the last year alone. Quite frankly, the price payed for their service is not worth it

PlanHub
Fido
1
2022-05-10
No Solution to Bill?

Lots of surprises on the bill. When you call, he finds no solution.

PlanHub
Fido
5
2022-04-26
Manage Spending on Fixed Income

The bill is going up and I'm retired so we have to watch our spending

PlanHub
Fido
3
2022-04-13
Fido: Infinite Feedback Loop

Fido is perfect unless you run into technical issues. Then you end up in an infinite feedback loop with incompetent technical support from Rogers till it either gets fixed or you change carrier. We had a technical issue where the technician visited us 3 different times, never actually fixed the issue and at the same time we had to use our mobile carrier to connect to the internet. We ended up More

PlanHub
Fido
5
2022-03-09
Rising Costs, Falling Service

Good service but they keep raising their prices

PlanHub
Fido
4
2022-02-19
"Few Drops, Stable Overall"

a few drops but very stable on the whole

PlanHub