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Cogeco Internet Reviews

Before jumping the gun and signing up, feel free to read some Cogeco internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Cogeco reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Cogeco internet plan reviews.

Client's Ranking
3.3
Network
3.3
Onboarding experience
3.6
Bill
3.2
Customer Service
3.3
Digital experience
3.3

Cogeco internet plans reviews

Are you hesitant to change internet plans? Check out the Cogeco internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Cogeco Reviews: What Canadians Really Think

Cogeco has garnered mostly positive reviews from its clients. Specifically, Cogeco reviews praise the company's network. Their rapid speeds continue to be their main selling point. In addition, their transparent prices and user interface also earn significant praise. It seems as if most Cogeco users would recommend their service, which is a great sign for aspiring customers.

Last 365 days average

79 reviews

3.3

All time average

342 reviews

3.4

Cogeco https://www.planhub.ca/img/logo/internet/cogeco.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 342 3.4
Cogeco
2
2024-06-30
Fluctuating prices causing frustration

Prices change too often

Cogeco Response

Our prices change on average once a year, per service. Sometimes increases are split into 2, but otherwise the price shouldn't change more More

PlanHub
Cogeco
1
2024-06-26
Untrustworthy Company: Avoid at All Costs

terrible company, never waste your money, horrible service, awful communication, lied repeatedly about technician appointments

Cogeco Response

We're sorry to hear you've had issues with tech visit dates and with our services. We do recommend you contact us if you'd like to have a More

PlanHub
Cogeco
1
2024-06-12
Epico is horrible

Epico is horrible. Have had it for about 4 months and 3 tech visits and all equipment has been changed and one line repaired. Remote and tv More

Cogeco Response

We are aware of the technical issues that some people seem to have with our Epico service. We are sorry for any inconvenience these issues More

PlanHub
Cogeco
4
2024-06-11
Rising costs never-ending trend

Constant price increase

Cogeco Response

You can reach our promotions team if you want to review your monthly rate at any time. Don't hesitate to contact them if you need to! More

PlanHub
Cogeco
4
2024-06-07
Rising prices sour subscription deal.

Several price increases in the first year of the contract, which makes the offer much less competitive than what was promised to encourage More

Cogeco Response

We haven't been offering price-guaranteed packages for a few years now, so our rate increases can effectively affect all our customers' More

PlanHub
Cogeco
3
2024-06-06
Bad equipments and ustomer service is not helpful

Some agents tell different opinion and some are not helpful. Most propsed solutions require you to pay more money. They increase the More

Cogeco Response

It's important to us that our agents are on the same wavelength when explaining things to our customers. If you have any details about your More

PlanHub
Cogeco
3
2024-05-30
Excessive billing and frequent outages.

The billing is too high. Service outages are frequent.

Cogeco Response

We apologize for the frequent service outages. The last few weeks have indeed seen many outages caused by bad weather. As for billing, you More

PlanHub
Cogeco
4
2024-05-08
Seeking superior service at discount

Satisfied with the service but looking for a better offer

Cogeco Response

Thanks for the comment! If you'd like to review your billing with us, you can reach our promotions team so we can check available discounts. More

PlanHub
Cogeco
3
2024-03-28
EPICO System Hell: Constant Network Shutdowns

Since installing the EPICO system, it's been hell. Network shutdowns aplenty, we have to unplug the TV, the decoder and the wifi and start More

Cogeco Response

We are sorry that your experience with our EPICO service was not satisfactory. We have a major update that should correct the majority of More

PlanHub
Cogeco
1
2024-03-17
Unfair price hikes, overpriced services

They raise prices without advising the customer and their rates are too high for the service

Cogeco Response

We usually send warnings about rate increases a few weeks before they happen. If you did not receive one of those warnings, either by post, More

PlanHub