TekSavvy Internet Reviews

Teksavvy The worst internet service I’ve ever experienced — extremely slow speeds, frequent outages, and the most unprofessional and rude customer service I’ve ever encountered.

Been with them for over 2 years and never had an issue. Support has been strong when needed with satisfied results. They raised my monthly fee and complained I could get cheaper and faster for same cost and they kept my plan the same. Many people complain about disruptions but do they realize it could be the cable company (shaw/rogers) fault they piggyback off of...Make sure your router modem is compatible and if in doubt reset reset reset...

Been with TekSavvy for a few years now and lately I noticed more buffering issues (intermittent slowdowns) and lately I have to reset my modem more often as the internet would die and not recover. I contacted TekSavvy online via chat and asked about upgrading to 500mbps at their current promotional price, unfortunately I got disconnected before she came back to me, but Jennifer who I was talking to emailed me with the offer of the current promotional price they are offering for one year. I called and after talking to customer service on/off on hold as she talked with management, she came back at the end to deny the original offer Jennifer emailed me. Obviously this company doesn't want to keep their customers. I have found 3 other companies I'm looking to switch

Very bad internet service, been using it for less than a year , no stable connection . Hanging most of the time time . No technical support to sort out issue and customer service is not helpful and have manners in dealing with fixing problems and get technical support to sort out issues

Unprofessional and unreliable. Would not respond to service interruptions and just blamed external technicians. Do not use this company.

After the first year @ half price, we added more people to the Internet and one of them is a gamer. That person has caused us to rethink who will be the new provider as cost is a big issue.

Teksavvy is an independent service provider. They speak out on issues affecting Canadian telecommunications policy.

High prices, no offers for customers who have been with them for years. Speed and stability are becoming less and less reliable. Horri

I’m a senior now and trying to keep my budget with everything increasing in price it’s difficult to keep up with pensions not increasing very much !

Good quality service at a good price for one year however after one year back to regular price that is almost doubled the one year offer subscription price was ,now I’m looking for another internet provider with a better price especially since I’m a senior and now retired!