|Network (Stability, coverage, speed, dropped calls…)|
|Bill (Transparency, clarity, aligned with contract…)|
|Digital experience (Application and/or website are simple, clear, efficient and useful…)|
|Onboarding experience (Phone number port-in, activation, delivery, installation…)|
|Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)|
|of people would recommend this brand|
Compare the best Fido mobile plans in Ontario
Fido Solutions is a Canadian cellular telephone service provider owned by Rogers Communications. Yet, Fido remains a separate entity from Rogers. Fido owns their network but Rogers uses Fido’s network as Fido can use Rogers’ network.
Mobile plans Fido in Ontario
Plan 250 MB 100min NATIONAL
Plan 0 MB Unlimited calls NATIONAL
Plan 3 GB Unlimited calls NATIONAL
Plan 2 GB Unlimited calls NATIONAL
Plan 4 GB Unlimited calls NATIONAL
Plan 6 GB Unlimited calls NATIONAL
Plan 10 GB Unlimited calls NATIONAL
Plan 20 GB Unlimited calls NATIONAL
Plan 30 GB Unlimited calls NATIONAL
Cell phones at Fido in Ontario
Galaxy A13 5G
Galaxy A14 5G
Galaxy S22 Ultra
Galaxy S23 Ultra
Galaxy Z Flip3 5g
Galaxy Z Flip4
Galaxy Z Fold3 5g
Galaxy Z Fold4
Pixel 6 Pro
Pixel 7 Pro
iPhone 14 Plus
iPhone 14 Pro
iPhone 14 Pro Max
Moto G Power
Moto G Play 2023
Motorola Edge (2022)
Moto G Pure
Samsung Galaxy A53 5g
Galaxy 21 fe 5g
TCL 30 5G
TCL 30 Xe 5G
Since a few weeks I am no longer able to make or receive calls if I am in the house. When it works the cut line... IMPOSSIBLE to talk to a human at FIDO, only their robot!!! I had to pretend to be a new client to finally talk to someone. NO results, they don't know why. Terrible service, I change supplier....
FIDO STOLE MORE THAN $4000 FROM ME. July End 2022- I called Fido to sign up for an Apple 13 pro max. Over the phone, we had an agreed amount of $115 per month. The very next day i got an email confirmation saying that a 24 month contract of $170+ per month has been created. I called them very same day mentioning this wasnt the agreed amount and would like to cancel the contract. They agreed to More
Fido is the most EVIL and THEIVING phone company out there. When they set me up with my account, they sent me a phone that barely works. On top of that I specifically instructed them to setup automatic payments, which they did not. Then when my payments weren't being taken (for three months) they charged me an $80 late fee. When i asked the person at the fido store about this, they said i had to c More
Fido doesn't care about it's existing customer, I am with Fido for ~3 years, but when I called to upgrade my data plan from 2 GB to what they are offering to new customer , they simply refused it , and when I asked to leave the Fido as getting better deal with other provider they didn't care .
Roaming options are nonexistent. Travelling to the US has only one option. Pay $12.00 per day or do without. This can make for a very expensive month. They should offer at least one longer term option. Very disappointing. In addition, the rebate for the outage in July was very disappointing. 5 days on the base rate of a phone plan equals peanuts to the individual consumer. It just add insult to More
Easy, the big 3 all have a secondary company. Same network, same services, same everything. Then the small others more localized. 3G only. Personally Fido, Virgin or Koodo are the cheapest for top coverage in Canada and roaming, if you have a large business, for tax breaks, pay more for same coverage, same antenna, same compagnie, less gb/month, Rogers, Bell, Telus… same, same, same…. You must c More
I've bought 2 phones from Fido, both faulty. First was an a53, then an S22. They took the first one back, second one they did nothing. I was out of town and missed the 30 day so called customer satisfaction by 5 days I believe. S22 is less than 5 months old, it'll be going in for the 3rd time for repairs. Apparently, Samsung has a " repair only warranty" they refuse to replace it. I'm in a 2 year More
Good customer service easy to read site
Great network, very impressed. I personally drive to a lot of areas within Ontario and a family trip to the East coast.
I have never had any billing issues over and above the agreed amount.
July End 2022- I called Fido to sign up for an Apple 13 pro max. Over the phone, we had an agreed amount of $115 per month.
The very next day i got an email confirmation saying that a 24 month contract of $170+ per month has been created.
I called them very same day mentioning this wasnt the agreed amount and would like to cancel the contract. They agreed to cancel it and asked to return the phone they shipped within 30 days.
As soon as the phone arrived I sent the phonne back and Fido confirmed that they received it and has closed my account.
On September 18th- I see a charge of $2254 on my credit card. I called Fido and they apologized saying that it will be re-imbursed. After having to call their customer service and wait multiple hours. I finally got my $2254 back on September 21st. Case was closed.
October 12th- I see Fido has charged $2198 again towards my credit card. Every time I call, I end up having to speak to a separate customer service representative, repeat myself 100 times and all they say is a case is created.
FIDO HAS LITERALLY STOLEN $4000+ FROM MY CARD OVER TWO MONTHS AND I AM YET TO RECEIVE $2198 BACK. WHAT'S HAPPENING?
MY CREDIT CARD LIMIT IS $3000 AND I AM HAVING TO BORROW MONEY FROM OTHERS AS I DON'T HAVE ANY BALANCE ON MY CARD DUE TO FIDO'S THEFT.