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Maskatel Internet Reviews

Before jumping the gun and signing up, feel free to read some Maskatel internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Maskatel reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Maskatel internet plan reviews.

Client's Ranking
2.9
Network
3.3
Onboarding experience
3.0
Bill
2.7
Customer Service
3.0
Digital experience
2.7

Maskatel internet plans reviews

Are you hesitant to change internet plans? Check out the Maskatel internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Maskatel Reviews

Thankfully, Maskatel has earned high praise and good ratings online. Customers particularly enjoy the company's accessible customer service and rapid download speeds. If you've used their services, then feel free to share your experience with the world.

Last 365 days average

3 reviews

2.9

All time average

27 reviews

3.1

Maskatel https://www.planhub.ca/img/logo/internet/maskatel.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 27 3.1
Maskatel
1
2024-04-12
NO SERVICE

Having had small financial problems, I was cut off. Today everything is fine so I paid everything in order to have my service again. The proof of payment was received but it has been 4 days since I was able to reconnect. It's stupidity, there are always reasons: the girl doesn't understand, my system is buggy, I have to find out....blah blah blah. They say 24/48 hours. After 4 days, I have zero service. Go somewhere else!!!!

PlanHub
Maskatel
4
2023-06-14
"100 MB Upload/Download Worth Rising Price"

Price constantly rising, however I like the 100 MB upload and download

PlanHub
Maskatel
2
2023-02-17
Resetting Frozen Modem

The modem freezes all the time. You have to reset often for it to work.

PlanHub
Maskatel
3
2023-01-07
Maskatel: No Competition Advantage.

Maskatel is the only one to offer internet in our rank. So there is no competition with them. What they take advantage of. Choose a speed of 50 mbit, you will never have that according to the speed test recommended by their site. They are far from economical, if you can, go your way...

PlanHub
Maskatel
5
2022-10-30
"Checking Prices for Good Service"

good services I wanted to check the prices

PlanHub
Maskatel
3
2022-09-07
Billing Issues Unresolved

I have been having billing issues for several weeks. I called customer service. I am told that they will call me back in 48 hours and no one contacts me. Pre-authorized payments have not been taken for 2 months by Maskatel while I have not made any changes to this service and informed them of this problem.

PlanHub
Maskatel
1
2022-07-11
TV Modem Not Connecting

TV modem not working. And internet modem reset all the time.

PlanHub
Maskatel
5
2022-02-10
Maskatel: Fast, Reliable Internet

Hello, I have no negativity for Maskatel. I just want to just keep the internet so I can save. I don't need anything else right now. I shop for prices and have a good, reliable, fast internet like the one I have. Thank you and good day.

PlanHub
Maskatel
2
2020-11-25
Maskatel: Billing Problems Uncovered

Very bad experience at Maskatel. Big billing problems that no one could explain to me. Accounts not received in March 2020 on which I would have had an increase which until yesterday was unknown to me. Twice I asked to speak to a supervisor, which was not possible Isabelle customer service took the time yesterday to search my account to retrieve a price increase of which I had not been notified Billing problem, ask. Isabella

PlanHub
Maskatel
3
2020-05-17
Bell's Maskatel: Dishonesty.

maskatel (owned by Bell now) has questionable business practices. He offers a loyalty discount for 12 months without mentioning that he would increase the rate during the period. Lack of transparency. We pay for a speed of 50 but in reality it is between 35 and 40 at most

PlanHub