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Fido Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Fido mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Fido mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Fido cell phone plan reviews.

Client's Ranking
3.5
Network
3.7
Onboarding experience
3.7
Bill
3.6
Customer Service
3.4
Digital experience
3.5

Fido cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Fido cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

User Reviews of Fido Mobile Plans

Since its origination, Fido mobile has been working towards developing its brand, incessantly which is evident through their thriving user reviews. Fido has been able to achieve this huge milestone with the help of their innumerable offers and prompt services as well as an effective refund system. Majority of the reviews credit their network as well as their customer service.

Last 365 days average

76 reviews

3.5

All time average

197 reviews

3

Fido https://www.planhub.ca/img/logo/fido.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 197 3
Fido
3
2024-12-18
Fido

I've been with fido for the past 6 years. Overall they are fine, but sometimes they're loyalty department or deals arent the best unless you are a new customer. They did however give me a chance 6 years ago with bad credit which I appreciate and overall the general service/speed/coverage/amount of dropped calls are good. They don't however make a lot of deals for being with them as a loyal More

PlanHub
Fido
1
2024-12-05
Request for Help: Issues with Billing and Porting

I need help with my account. My husband and I experienced difficulties when we tried to port in to Fido, and now the billing they sent us is different from the offer we requested during Black Friday. I tried to contact customer service with no success, after many hours on the line. This is not fair. Who should I speak to? Switching from Rogers to Fido has been the worst experience ever.

PlanHub
Fido
1
2024-12-01
Never ever buy Fido!!!!!!!

Title: Horrible Experience – Left Without Service for 3 Days!I had the worst service experience at Fido's West Van store, specifically with the store manager, Payam Zarifi. I switched from Rogers to Fido during Black Friday, but after two days of waiting, they were unable to port my husband's More

PlanHub
Fido
1
2024-12-01
Never ever go to Fido!!!!!!!!!!!!!!!!!!!!

Title: Horrible Experience – Left Without Service for 3 Days!I had the worst service experience at Fido's West Van store, specifically with the store manager, Payam Zarifi. I switched from Rogers to Fido during Black Friday, but after two days of waiting, they were unable to port my husband's number. Despite numerous attempts to resolve the issue, Payam and his team seemed completely unqualified More

PlanHub
Fido
1
2024-11-26
Customer service

Customer service they call it loyalty department dosent help me they are giving me expensive deal after I end my phone finance they don't help their customer.

PlanHub
Fido
2
2024-10-28
They don't care about their existing customers

Rule #1 in customer service is to do everything possible to retain your existing customers. It looks like Fido didn't get the memo. I used chat support to switch my plan to a cheaper one, and to my surprise, the agent refused to do that, saying that that plan wasn't available for More

PlanHub
Fido
1
2024-10-19
No care for long-term customers

Upon travelling internationally, I had purchased an e-sim compatible with my Iphone 14 in order to have internet connection once in the country I was visiting. Despite successfully installing the e-sim and with all the confirmation emails and texts, Fido STILL charged me 15$ a day for "international roaming". Once I received my bill, I called and tried to get the charges removed (stating multiple More

PlanHub
Fido
2
2024-10-04
Terrible provider and customer service

My sim card is deactivated without informing me. I used the sim card for 2 months and when I went to charge my balance they said it is deactivated. Nobody from the service customer answered my calls for 2 days. I had to buy another sim card from other provider.

PlanHub
Fido
1
2024-08-06
Avoid at all costs.

I had clearly specified in writing to a customer service agent via their Fido 'chat', not to activate the new line with Fido because at the very end of the registration I learned that I would not have my eSim electronically (immediately) because it must be delivered by post a few days later. This is an electronic eSim. But the agent did not cancel everything as I requested and now I learn 3 months More

PlanHub
Fido
3
2024-06-07
As others say "no loyalty at all"

Been with Fido well over 20 years. Am now retired and don't need 50 GB Data for $50 per month anymore. New customers can get 20 GB plan for $34 per month. But I am not able to get this package. They are so scammy and low, if you log into phone plans on your computer, it will not show the 20GB plan because they are aware of your computer. If I look on my wife's computer, it shows all the plans. More

PlanHub