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comwave

Comwave Internet Reviews

Before jumping the gun and signing up, feel free to read some Comwave internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Comwave reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Comwave internet plan reviews.

Clients' Ranking
1.7
Network
1.6
Onboarding experience
1.8
Bill
1.8
Customer Service
1.8
Digital experience
1.6

Comwave internet plans reviews

Are you hesitant to change internet plans? Check out the Comwave internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Comwave Reviews: A Fan-Favourite

Due to its service across Canada, Comwave has picked up loads of customers in every province. Overall, Comwave reviews praise the company's prices, promotions and customer experience above everything else. The primary complaints stem from the network performance, as some customers may want a plan with a higher download speed.

Last 365 days average

10 reviews

1.7

All time average

22 reviews

2.5

1
2025-05-10
Comwave has the Worst customer service and serever

Why do you not a zero star option?After 2 years of trying to get our service to be stable, I was told that there is no internet service for my house, there is no cable connection option either eventhough they suggested to go that route to improve my service. We have had Rogers service in our house before, one rep told me that yes that we do indeed have cable connection service. After full 7 days o

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2
2024-12-10
Slow and Choppy Internet Issues

Internet slow and choppy

1
2026-07-13
Poor service, lots of abuse

Very poor service, slow connections, exorbitant charges. Numerous abuses, sometimes leaving you on hold for hours without a response. This service is not recommended and should be avoided at all costs. A class action lawsuit is necessary.

1
2026-07-09
Comwave is not good for Canadians

In my experience, Comwave has not been a good service provider. The contract I received appeared straightforward, but after I closed my account, I was presented with additional charges that I do not believe were clearly disclosed at the time I signed up. I have also heard similar concerns from friends and acquaintances who felt that certain fees were not adequately explained until after they cancelled their services. Based on my personal experience, customers should carefully review all terms and condition

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1
2026-06-30
Pire compagnie ever

Très mauvais service de l'installation à l'annulation. J'ai du appeler 3 fois pour décaler l'installation, ils me renvoyaient à chèque fois un courriel avec la date inchangée.Service peu fiable, jusqu'à 10 déconnexions dans la même journée.Quand on veut annuler, ils demandent de renvoyer l'équipement à nos frais et nous chargent un 25$ de frais de restockage.Jamais vu une compagnie aussi cheap de ma vie, à fuir.

1
2026-06-08
2026 and onwards do not bother with comwave

Using the Internet Connection Monitor Chrome extension, I recorded over 932 internet disconnections in a single year. The modem c

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1
2025-11-22
1 month after installation my landline still not

After 20 hours on the phone with support staff my landline can not receive incoming calls nor voicemails. It took 6 hours of phone calls to get my internet & TV working.This is the worst company I have ever dealt with in my 75 years.

1
2025-10-15
Frustrating Customer Service Nightmare

Absolutely no customer service. On hold for hours. They do not answer emails. They invoice for charges not received nor asked for. They charge credit card on file for services not provided. How can anybody deal with a company so unresponsive?

4
2025-10-08
1Gbs plan turns out to be 200Mbs during peak hours

Fast and Easy setup, decent hardware.Good customer ServiceSpeed 5 times less than advertised during peak hours1000Mbs advertized, 200Mbs real life.

1
2025-09-04
Worst customer service EVER

Their 1-877-474-6638 customer service number NEVER has a live body to address issues. I have spent 4+ hours on hold with no one taking my IMPORTANT call!!!